Skip to content

QA and Test Automation Services for a suite that still works a year in.

We provide QA and test automation services for product teams with repeatable software journeys. We build automated checks and integrate the suite into your delivery pipeline, with maintenance and handover responsibilities agreed for the engagement.

  • 120+Projects delivered across 12 countries since 2012
  • 100+Senior in-house engineers, six countries
  • 5.0Unified rating across 61 client reviews on Clutch
  • ISTQBISTQB-certified QA engineers
  • ISO 9001Certified quality management, audited by Quay Audit UK

01Overview

A suite scoped around your release workflow

We define the journeys to automate and the requirements for the framework before building the suite. Your team supplies the release workflow and product criteria, then agrees access to the repositories, environments and test data needed for the work.

  • Agreed maintenance responsibilitiesWe define who investigates failures, updates tests and extends coverage. Tests that fail intermittently are part of that triage, with changes agreed against the suite's purpose.
  • Triggers in your build pipelineContinuous integration (CI) runs automated checks in the build pipeline. We agree which events trigger the suite and where your team receives the results.
  • Cases before scriptsWe document the cases selected for automation so your team can review the expected behavior and extend the case library as the product develops.
  • Related quality workFull-cycle testing includes manual and exploratory QA. A quality audit assesses the wider process; AI QA and evals evaluates model and agent output.

02Proof

Automated tests in delivered software

Independent acceptance tests let the client check delivered software. Assess the release-time result as the outcome of combined engineering rather than test automation alone.

  • Barrett Values Centre received tests for independent QAOur C# application automated Word and PowerPoint reports and included tests for independent QA and user acceptance testing (UAT). Patrick McGuire, Director IT, described the deliverables in his March 2022 Clutch review: "The deliverables included working code and automated tests that allowed us to independently QA/UAT the work with a variety of data sets."
    Little to no defectsat release, on work the client QA'd and UAT'd itself
  • WaiverKing's time to release updates fell from weeks to a couple of hoursThe work on WaiverKing's live waiver and document platform combined a refactor, scalable architecture, automated tests and release automation. The shorter time to release updates followed that combined engineering work.
    Weeks to hourstime for an update to reach live, after the refactor and release automation
  • QA credentials and agreed responsibilitiesunicrew has ISTQB-certified QA engineers. We agree which QA roles your automation engagement needs and their responsibilities for implementation, failure triage and maintenance.
    ISTQBcertified QA engineers, under ISO 27001:2022 and ISO 9001:2015

03Compare

Choose who builds and maintains the automation

A specialist partner, an internal QA team or record-and-playback tooling can support repeatable checks. Choose around the flows to cover, integration needs and maintenance responsibility. Developer-owned tests can remain alongside the selected suite.

An independent QA partnerunicrew Your own in-house QA teamHire A record-and-playback toolRecord
Best forA scoped automation build, an existing-suite assessment or agreed ongoing maintenance. Best forA lasting internal automation function with product knowledge and responsibility for the suite. Best forRepeatable, stable flows that fit the tool's recording and execution capabilities.
What it asks of youProduct criteria, agreed repository and environment access, and decisions about scope and maintenance. What it asks of youRecruitment, engineering leadership and an internal plan for maintaining tests and product knowledge. What it asks of youCheck support for test data, authentication, CI integration and code export; maintain the recorded flows as needed.
You end up owningThe agreed framework and documented cases under contract terms, with maintenance and handover responsibilities defined. You end up owningAn internal testing function and suite, with responsibility for its development and continuity. You end up owningRecorded checks and any exported code under the tool's subscription and licence terms.

Quick self-check

Tick what is true for you. The read-out updates as you go.

0 of 4 true

Clarify the quality work you need

Discuss the release checks you want to improve. Manual and exploratory testing supports product judgment; a QA audit assesses the wider process. Automation can address selected repeatable journeys.

Talk it through

Select a repeatable journey

Identify the flow behind your answer and its expected behavior. We can scope automation around that journey, including the environment and data needed to run it.

Talk it through

Define cases and execution triggers

Review the selected checks, when they should run and where results should appear. Those decisions guide the framework and pipeline integration.

Book a discovery call

Scope the suite improvements

Assess the existing cases, execution results and release workflow together. Agree which tests to add or update and the integration work they need.

Book a discovery call

Agree delivery and maintenance

Define the suite build or improvement alongside responsibility for failure triage and future changes. The agreement records what unicrew maintains and what your team takes over.

Talk about the suite

We build test automation and keep maintaining it, so the suite still works a year in. Each test starts from a documented case, and we update the suite as your UI changes and triage the failures it reports.

Ihor PrudyvusDelivery Director, unicrew

04Capabilities

What kinds of test automation do we build?

We build automated checks at the software layers selected for your suite. The scope also defines pipeline integration and how manual QA complements those checks.

  • Automated browser testing

    We automate selected browser journeys against agreed browsers and environments. Our independent real estate QA work used TestCafe automation based on a tailored Test Cases System.

  • Mobile test automation

    Mobile app automation

    Real devices and emulators

    We build checks for selected mobile app journeys on agreed devices and emulators. Environment access, test data and reporting requirements are defined for the mobile scope.

  • Automated API testing

    API automation testing

    REST, auth, data integrity

    We test selected REST endpoints directly against their expected behavior and data contracts. Cases can cover authentication, data integrity and integration logic, with priorities agreed alongside the user-interface tests.

  • Test automation in CI/CD

    We integrate the suite with your build pipeline and configure the agreed execution triggers and reports. Running on each push can be part of that scope; wider pipeline engineering is handled through DevOps.

  • Performance and load test automation

    We scope performance, load and stress checks against an agreed workload. Our commerce integration QA included automation, load and stress testing across connected storefront and business systems.

  • Automated regression suites

    Regression testing checks that existing behavior still works after a change. We automate the selected cases and agree when they run; our live waiver-platform work combined automated tests with a refactor and scalable architecture.

  • Test automation strategy

    Sequencing and scope

    Before any framework

    We define what to automate first, what remains manual and the requirements for tooling. A broader assessment of quality processes and investment priorities is a quality audit.

  • Manual and exploratory QA

    Manual and exploratory testing

    New features and edge cases

    Manual testing supports exploratory work, usability and product judgment alongside repeatable automated checks. Full-cycle testing scopes that human testing as part of the wider QA work.

05Trust

Suite outputs and agreed handover responsibilities

The automation agreement defines access and intellectual property terms for the suite, alongside the documentation, maintenance and handover responsibilities.

  • In your repoThe framework, wired into your own CIFramework and compatible CI handover to an agreed owner, under the repository, access, toolchain and IP terms in your agreement
  • DocumentedA Test Cases System your team can extendEvery automated test generated from a written case, not from someone's memory of the flow
  • MaintainedFailure triage and maintenance within the agreed scopeResponsibility for investigating failures, updating tests and extending coverage is defined in the engagement

06Stack

What we automate with, and what we automate against

We select the test framework around the application, integration requirements and maintenance plan. Our real estate QA work used TestCafe with a tailored Test Cases System; the application stack under test is a separate choice.

FrontendWhat your users touch
BackendServices, APIs, and business logic
CloudWhere it runs, and what it costs
PracticeHow the work is checked

07Engagement

Automation assessment, suite build or ongoing QA engineering

Choose by how settled the automation decision and product journeys are, and who will maintain the suite as releases continue.

  • An assessment first

    Start here

    Review the existing tests and pipeline, then define automation priorities and manual coverage. The assessment is a complete purchase, with any implementation agreed separately. There is no minimum engagement period.

    Best when
    You are not yet sure automation is the right spend
    You pay
    Billed hourly, quoted per project
    Typical start
    Two to four weeks
  • A scoped suite build

    Defined scope

    Build automation for an agreed set of journeys and integrate it with the selected CI toolchain. Documented cases and handover terms are included in the scope, alongside access and ownership terms.

    Best when
    The product is settled and the journeys to cover are agreed
    You pay
    Outcome based, quoted per project
    Typical start
    Two to four weeks
  • QA engineers work within your development process on the selected suite. We agree the QA assignment and its responsibilities for test changes, failure investigation and maintenance.

    Best when
    Releases keep coming and someone has to own the suite
    You pay
    Billed monthly, per team member
    Typical start
    Two to four weeks
A suite you already have

Run it, triage it, then decide what is worth keeping

For an existing suite, agree which tests and execution results to assess before commissioning changes. The findings identify what to retain, update or replace, and the maintenance work needed. Implementation is a separate decision.

08Industries

Repeatable checks for industry workflows

Automation cases reflect the behavior your industry workflows require. We agree the expected results and representative data for the journeys selected for your suite.

Deepest expertise

Logistics and transportation

Validate selected data and integration behavior in freight applications and inspection platforms. For automotive logistics or carrier quote engines, the workflow defines the expected results and test data.

Deepest expertise

Hospitality and leisure

Build repeatable checks for selected booking flows and ticketing journeys. Agree the availability rules, representative booking data and workload that the tests need to validate.

Real estate

Our independent real estate QA engagement included extending, updating and maintaining TestCafe automation alongside the client's in-house development. The tailored Test Cases System supported that work.

E-commerce

Validate selected storefront and business-system interactions. Our commerce integration programme connected Shopify, Microsoft Dynamics ERP, an AWS product information system and custom middleware, with automation, load and stress testing and client-side Test Plan and Test Cases.

Financial services

Our four-site financial services build included technical QA and accessibility implementation. For an automation scope, select repeatable user journeys while retaining human review of usability and accessibility.

Education and learning platforms

For online test-prep software, scope repeatable learning and payment journeys. Your team defines the expected behavior and representative learner data used to build the cases.

Scope your test automation suite

Share the journeys you want to automate, your current tests and build pipeline. We discuss priorities, integration requirements and who will maintain the suite as the product develops.

Let's talk

What happens after you contact us

  1. We reply within one business dayWe respond to your enquiry about the proposed automation work.
  2. Discuss the journeys to automateReview the expected behavior, existing tests and integration requirements.
  3. Review the proposed automation scopeThe selected journeys, framework requirements and maintenance responsibilities are defined in writing.
  4. Agree access and a start dateSettle contract, NDA and access terms before work starts. Most engagements start within two to four weeks.

09Delivery

How does QA test automation work?

QA test automation converts agreed product behavior into repeatable checks. Your team's examples and acceptance criteria define what those checks need to demonstrate.

  1. Assessment and test strategyWe review the selected tests and release workflow, then agree automation priorities. You provide the relevant backlog, product criteria and people who can explain the journeys and their risks.You getA written test strategy: what gets automated first, what stays manual, and the tooling decision.
  2. Framework and environment setupWe configure the agreed framework, test fixtures and reporting, then run initial checks against the selected environment. You provide agreed repository and environment access, representative test data and toolchain requirements.You getA configured framework and initial smoke checks, integrated with compatible CI under the agreed repository and access terms.
  3. Test case designWe document the selected cases before implementing their automated checks. Your product owner reviews the expected behavior, supplies relevant examples and agrees the acceptance criteria.You getA tailored Test Cases System documenting the selected automated checks, with ownership and handover defined in the agreement.
  4. Suite build and CI integrationWe build the selected checks and integrate their execution and reporting with your pipeline. You agree the triggers, provide the necessary pipeline access and identify where your team will review results.You getThe scoped suite running on agreed triggers, with execution results available to the responsible team.
  5. Maintenance, triage and expansionWe investigate failures and update or extend tests within the maintenance scope. Your team supplies the release calendar and product changes, reviews priorities and identifies the owner for any agreed handover.You getSuite maintenance and failure triage within the agreed scope, with documentation and handover for the responsibilities your team takes on.

10Client voices

Our clients say

See our client reviews
5.0 unified ratingacross 61 verified client reviewsRead them on Clutch

12Questions

Test automation services questions

Settle the suite's scope, integration dependencies and maintenance responsibilities before commissioning the work.

We quote QA test automation from the agreed journeys, environments and integration work, including any maintenance you commission.

Scope accounts for the product's testability, test data and the existing checks to retain or update. The billing models are:

  • Time and materials: billed hourly, quoted per project.
  • Fixed price: outcome based, quoted per project.
  • Team extension: billed monthly per team member.

The time to a useful suite depends on the selected journeys, product testability, environments and integrations. We agree the delivery schedule after reviewing those dependencies.

Framework setup includes initial smoke checks before the selected suite is built and integrated. Most engagements start within two to four weeks; that is the typical engagement start, with suite delivery dates agreed for your scope.

Yes. We scope integration with your existing CI pipeline and tooling after reviewing compatibility and access requirements.

The agreement defines where the suite lives, what triggers execution and how results reach your team. You provide the selected environment and pipeline access. Wider build and deployment platform work can be scoped through DevOps consulting.

Start with repeatable journeys whose expected behavior can be documented and tested reliably.

Prioritize by product risk, how often the checks run and the effort to execute and maintain them. A changing interface can still need testing; choose the automated checks around stable behavior and keep exploratory work manual. The strategy records that scope and sequence.

No. Automation complements manual and exploratory testing by running selected repeatable checks. Human testing remains important for usability, new behavior and product judgment.

Software testing and QA scopes the wider testing work, including manual passes. The automation strategy records which checks to script and which work remains with testers.

We agree the framework after reviewing the application, integration requirements and who will maintain the tests. The decision is recorded in the automation strategy.

Our real estate QA engagement used TestCafe with a tailored Test Cases System. Extending, updating and maintaining that automation formed part of that project's scope; your framework choice follows your own requirements.

Ownership of the suite, test cases and documentation is defined in your agreement, alongside repository access and handover terms.

We agree the owner, access and compatible toolchain for the handover. Our independent real estate QA work delivered a tailored Test Cases System, automation and QA documentation for the client's team to use.

Yes. AI QA and evals scopes model and agent evaluation as a separate service.

Test automation here checks selected software behavior against documented expectations. For products with AI features, we agree which checks belong in the software suite and which need model evaluation, with the evaluation work scoped separately.

Automation can reduce the manual effort of repeatable checks; the benefit depends on execution frequency and the work needed to maintain the suite.

Assess it against a baseline for the selected journeys, then account for suite execution, failure investigation and test updates. Release improvements can involve broader engineering: the waiver-platform result above followed a refactor, scalable architecture, automated tests and release automation together.

Compare documented cases, integration requirements and the responsibility for maintaining the suite, alongside relevant engineering work.

With unicrew, the proposal defines selected journeys, execution triggers and reporting. The agreement sets failure triage, repository access, ownership and handover terms. Our delivered work includes tests for independent acceptance checks and a TestCafe suite whose extension and maintenance were part of the project.

Our test automation services fit teams with repeatable software journeys and a defined release workflow, commissioning a selected suite build or maintenance scope.

Your team supplies product criteria, environments and test data, and collaborates on priorities and acceptance. We agree the implementation and maintenance responsibilities. For procurement, unicrew is ISO 27001:2022 and ISO 9001:2015 certified, renewed through a multi-stage audit with Quay Audit UK.

Thank you

Thanks for your message. We will get in touch with you shortly.

Book a call