DevOps Consulting Services for release paths your team can operate.
We provide DevOps consulting services for teams improving how their live applications reach users. We assess and build the release path from code change to production, with pipelines, runbooks and training for the engineers who will operate it.
- 120+Projects delivered across 12 countries since 2012
- 100+Senior in-house engineers, six countries
- 5.0Unified rating across 61 client reviews on Clutch
- AWS CertifiedSolutions Architects on the team
- ISO 27001Certified security practice, audited by Quay Audit UK
01Overview
What DevOps consulting changes in your delivery process
We trace one real change from commit to production in a separately commissioned assessment. You receive a prioritized roadmap before deciding what implementation to fund; continuing support is agreed with its own scope.
- Measured against where you startedWe agree an application or service baseline using relevant DORA measures and the available data. The starting point informs the delivery changes you commission.
- Repositories and accounts agreed for the workThe agreement defines repository, cloud-account and tooling access, alongside licences and code ownership. Handover and continuing operation follow those terms.
- Security checks inside the pipelineWe integrate the agreed security checks into the delivery pipeline. Vulnerability scanning and compliance checks are selected for the software and security requirements in scope.
- When the release path is not the problemCloud infrastructure builds the target environment. Cloud migration moves existing workloads. DevOps develops the delivery path through the environment your applications use.
02Proof
What changed about shipping
Our work on live systems combines deployment engineering with application development and maintenance.
- Crik-IT moved applications to Azure alongside system maintenanceCrik-IT's applications moved from an old hosting solution to Azure. Our work also included application development and maintaining the system itself, carrying responsibility for the software alongside the hosting change.Eliminatedplatform downtime after the Azure move, reported in our historical Crik-IT case account, with latency also significantly reduced
- WaiverKing's release time fell to a couple of hoursWe refactored the codebase onto Yii 2.0, under the condition that hundreds of active customers should feel no major impact. Automated tests and scalable software architecture reduced the time needed to release updates to live.Weeks to hoursrelease time dropped from weeks to a couple of hours after automated tests and scalable architecture, reported in our WaiverKing case account
- CancerDocs received an automated deployment processWe delivered a fully automated deployment process for the oncology consultation platform.Fully automateddeployment process delivered for CancerDocs
03Compare
Choose who will develop and operate the release path
Compare the release work to commission with a platform engineer's remit, including any agreed maintenance and support responsibilities.
| A DevOps consultancyunicrew | An in-house DevOps engineerHire | A managed platform or PaaSBuy |
|---|---|---|
| Best forA commissioned assessment or implementation of the release path, with runbooks, training and an agreed operating handover. | Best forAn internal delivery practice whose engineering, maintenance and operating responsibilities belong within your organization. | Best forAn application supported by the platform's deployment, integration and operating capabilities. |
| What it asks of youAccess to the delivery history, time with application owners and agreement on priorities, handover and ongoing operation. | What it asks of youEngineering leadership, time for delivery improvements and a plan for maintaining tools and shared operating knowledge. | What it asks of youChecking application fit, pricing, access and which testing or operating responsibilities remain with your team. |
| Left with you afterwardsThe agreed pipelines, configuration and runbooks, with repository, licence and ownership terms defined for handover. | Left with you afterwardsAn internally maintained delivery practice and the tooling and operating records your team develops. | Left with you afterwardsA deployment service under the platform's terms, with application configuration, data access and responsibilities specified. |
Quick self-check
Tick what is true of how a change reaches production for you today.
0 of 4 true
Scope the delivery requirement
A release-path assessment can address a defined tool or operating requirement. Cloud consulting answers architecture and investment questions; maintenance and support looks after the running system within an agreed scope.
Talk it throughAssess the specific release step
Identify the step and the people who operate it. The assessment can focus on that part of the path and the interfaces it depends on.
Talk it throughAgree the starting point
Review the delivery history and select the measures available for this application. The assessment connects that baseline to the improvements and operating responsibilities you want to commission.
Book a discovery callSequence the delivery changes
The roadmap prioritizes pipeline automation, deployment configuration, observability and security work against the agreed requirements. Your application owners review the proposed sequence.
Book a discovery callDefine the pipeline and operating owner
Scope the delivery changes alongside training and handover. Agree who maintains the pipeline, who approves releases and whether continuing engineering or support is included.
Talk about the release pathWe build release paths your whole team can run. We trace how one real change reaches production and turn those steps into pipelines. We write the runbooks as we build, and train your engineers along the way.
Ihor PrudyvusDelivery Director, unicrew04Capabilities
DevOps services we build into your release path
DevOps services connect the application's build, test and deployment steps to its operating requirements. A bill-first review is separately commissioned through the cloud cost audit.
- DevOps assessment services
DevOps assessment and roadmap
Baseline, then a roadmapWe trace one real change, identify delivery dependencies and agree the measures available for the application. The roadmap prioritizes the release-path work, including its connection to hosting such as Azure application environments.
- CI/CD implementation services
CI/CD pipeline automation
Build, test, deployWe automate the build, test and deployment steps in the agreed release path. On a live legacy platform, automated tests and scalable architecture reduced release time from weeks to a couple of hours.
- Infrastructure as code services
Infrastructure as code
Environments in codeWe use Terraform to define the environment configuration the delivery path needs. Infrastructure as code supports compatible deployment targets; commissioning a standalone target environment is cloud infrastructure development.
- Monitoring and observability services
Observability and incident response
Monitoring, logging, alertingWe configure agreed monitoring, logging and alerts, with escalation paths recorded in the runbooks. Incident response and ongoing operating responsibilities are defined with the handover; continuing maintenance and support has its own scope.
- DevSecOps consulting services
DevSecOps and compliance in the pipeline
Checks on every changeWe integrate selected vulnerability scanning and compliance checks into the pipeline's change flow. DevSecOps work follows the software's agreed security requirements; an estate-wide security programme is cybersecurity consulting.
- Reliability engineering services
Reliability and performance engineering
Auto-scaling and alertingWe align scaling and monitoring with the application's availability and performance requirements. The delivery scope defines the deployment and operating checks for workloads such as manufacturing and commerce applications.
05Trust
What the release-path handover includes
At handover, assess readiness for the next release alongside the agreed way to review delivery improvements.
- YoursPipelines and infrastructure code, in your accountsThe agreement defines licences, access and code ownership or transfer, with continuing operation scoped separately
- Your baselineAgreed delivery measures for your applicationThe assessment scope defines measures and available data; handover carries the agreed starting point informed by DORA
- Handed overRunbooks, escalation paths and a trained teamWe write runbooks as we build and train your engineers along the way, with operating responsibilities defined for handover
06Stack
Technologies your release path runs on
Your CI tools and application runtime determine the deployment interfaces we configure. The assessment identifies the compatibility requirements for that connection.
AWS
Azure
Kubernetes
Docker
Terraform
Heroku
Jenkins
GitLab CI
07Engagement
Commission an assessment, implementation or continuing DevOps work
Choose the initial scope by how clearly your release requirements are defined. There is no minimum engagement period.
The assessment on its own
Start hereWe trace a real change and document the agreed baseline, delivery dependencies and priorities. The written assessment informs your implementation decision and is commissioned on its own.
- Best when
- You want the delivery requirements and priorities assessed before commissioning implementation
- You pay
- Outcome based, quoted per project
- Typical start
- Two to four weeks
Implementation against the roadmap
Defined buildWe build the agreed pipelines, deployment configuration, monitoring and security checks. Runbooks and training develop alongside implementation with the engineers who will operate the delivery path.
- Best when
- The sequence is agreed and what is left is to build it
- You pay
- Billed hourly, quoted per project
- Typical start
- Two to four weeks
DevOps engineers work within your process on the continuing delivery roadmap. You agree the engineering priorities and the team's implementation and operating responsibilities.
- Best when
- Your delivery practice needs continuing engineering and maintenance of its tooling
- You pay
- Billed monthly, per team member
- Typical start
- Two to four weeks
Assess the release path you already have
We review the current pipeline, its interfaces and its operating owners against your delivery requirements. The assessment can focus on one tool or release step; the roadmap defines what to retain and what to improve.
08Industries
Industries we run DevOps for
The application's operating calendar and required approvals shape the delivery scope.
Logistics and transportation
We plan release work around order and freight operations. A moving company's order-management team used daily standups to coordinate testing and deployments across people working in different locations.
Hospitality and leisure
Release paths for hotel and hotel-network booking and entertainment booking workflows. We agree deployment windows, checks and operating responsibilities around the booking services.
Healthcare and consumer health
We align pipeline changes with healthcare application development and maintenance. Related work on a US home-health monitoring platform included ongoing software development and maintenance.
E-commerce and retail
We scope testing and deployment for commerce applications and their integrations. The European manufacturer sold into seven EU markets through B2B and B2C channels.
Fintech and trading
Release paths for payment flows, commodity trading (CTRM/ETRM) and bookkeeping integration workloads. We agree the required security checks and change approvals with the responsible owners.
Automotive and finished-vehicle logistics
We coordinate delivery for finished-vehicle logistics applications with their operating owners. Those owners define the deployment windows and acceptance checks for inventory and inspection workflows.
Discuss how your application reaches users
Share a recent change, the steps it followed and the delivery requirements you want to improve. The first conversation defines the assessment scope and the application owners who will review its findings.
What happens after you contact us
- We reply within one business dayWe respond to your enquiry and identify the delivery history and operating context needed for the discussion.
- A call about your release pathWe discuss a recent change, its delivery steps and the improvements you want the assessment to address.
- A written assessmentWe define and quote the scope and deliverables of the written assessment for you to review.
- Contracts and NDAs, then a start dateWe agree contracts and NDAs, then assessment access with your technical contact. We confirm the proposed start date before assessment work begins.
09Delivery
How does DevOps consulting work?
DevOps consulting traces the current release path, prioritizes delivery changes, implements the agreed roadmap and trains the operating team for handover.
- Discovery and assessmentWe trace one real change from commit to production and review the deployment history with your application owners. You provide the delivery records and technical contact. The assessment starts under NDA with agreed read-only, least-privilege access.You getA written assessment with the agreed baseline, delivery dependencies and priorities.
- Strategy and roadmapWe sequence the delivery changes against the application's requirements and dependencies. Your decision-maker reviews the priorities, available measures and operating responsibilities, then approves the implementation scope.You getAn agreed roadmap with implementation priorities, review measures and the required deployment configuration.
- ImplementationWe build the scoped CI/CD pipelines, deployment configuration, monitoring and security checks, writing runbooks alongside the work. Your technical contact agrees least-privilege build access, and the engineers who will operate the path participate in implementation and training.You getWorking pipelines and configuration with runbooks, under the agreed repository, account and licence terms.
- Handover and optimizationWe train your engineers and review delivery against the agreed starting point. You provide the operating owners and time to accept the handover. Continuing engineering, incident response and support are included only in the arrangement you commission.You getAn operating handover with runbooks, escalation responsibilities and a review of the agreed delivery measures.
10Client voices
Our clients say
Up until a year and a half ago, I handled all the development and support of our application myself and I needed help. I brought in Artelogic, and it was one of the best business decisions I’ve ever made.
They’ve been helping us grow our platform together since the beginning, from a couple hundred companies to around 2,000. Artelogic has been front and center in this process.
Our business simply wouldn’t function without the Order Management system. We have made numerous functional and performance enhancements that has increased productivity and allowed us to maintain double digit growth without a substantial increase in staffing.
Artelogic helped us get the solution live, and our customer was happy. Communication was open, and Artelogic responded quickly. The most important thing was Artelogic’s good communication.
We’re one of unicrew’s smaller clients, but they’re always incredibly quick to respond. When we have issues, they treat them as if they’re extremely important. We feel like we have a partner, and that’s been incredible. That’s why we’ll keep them on for as long as we can.
11Case studies
Our case studies
Reviews naming Artelogic describe engagements with unicrew under our former brand.
See all case studies
SaaSWaiverKing: Software Development for Waiver Form CreatorWaiverKing is a document management business serving primarily the health and fitness industries. The platform is partnered with MindBody Online, one of the largest business-systems providers for gyms and yoga studios.Weeks to hoursTime for an update to reach live
HospitalityHighly Adjustable Platform for entertainment industriesunicrew developed a platform for Booked It that enhanced the customer experience for nightclub, entertainment center, and festival goers.600+Businesses using the platform
12Questions
DevOps consulting: frequently asked questions
Before choosing a DevOps partner, clarify how the work fits your software team and how you will judge the delivery changes.
DevOps develops the path by which software is built, tested and deployed. DevSecOps integrates security work into that delivery path.
We configure the vulnerability scanning and compliance checks selected for the application to run within its pipeline. Their coverage and the responsibility for reviewing results are agreed as part of the delivery scope.
A cloud consultant advises on the environment's architecture, costs and operating choices. A DevOps consultant develops the release path through that environment and the team's ability to operate it.
Cloud consulting delivers recommendations. Cloud infrastructure development builds the target; cloud migration moves existing workloads. DevOps work defines and implements delivery steps, with runbooks and training for the operating team.
We quote DevOps consulting against the applications, environments, tool interfaces and security requirements in scope. The assessment is quoted on its own and informs the implementation proposal.
The billing model follows the engagement:
- Time and materials: billed hourly, quoted per project.
- Fixed price: outcome based, quoted per project.
- Team extension: billed monthly per team member.
We agree the schedule against the assessment or implementation scope, its dependencies and the decisions your team needs to approve.
The assessment delivers the starting point and priorities before tooling changes are commissioned. Implementation timing depends on the pipeline interfaces, testing, required access and review windows. The proposal identifies the first deliverable and how you will assess it.
Compare the release-path scope, selected measures, implementation responsibilities and operating handover with the relevant delivery experience.
With unicrew, you review:
- The real change traced in the assessment and the agreed starting point.
- The delivery work, tool interfaces and priorities in the roadmap.
- Runbooks, training and the operating responsibilities after implementation.
Our legacy-platform work connected automated tests and scalable architecture to a platform-specific reduction in release time from weeks to a couple of hours.
Bring us in for a defined release-path assessment or implementation alongside the team that maintains your application. The engagement adds focused delivery engineering, runbooks and training to the work you commission.
Your incumbent can own delivery improvements where its remit and expertise cover them. We agree responsibilities with that team, so application changes, pipeline work and operating handover have clear owners.
DevOps consulting fits a team commissioning improvements to its release path and the ability to operate it. The work can focus on an assessment, a defined implementation or continuing delivery engineering.
A tool installation can be scoped on its own. Where the business sets a quarterly release calendar, we assess the checks and preparation it needs without assuming more frequent deployments are the goal. Test automation builds test coverage; cloud infrastructure development builds a target environment.
We design the release path around the existing tools that support its requirements, including your CI, cloud and ticketing interfaces.
The assessment maps those tools and their dependencies. We agree repository access, account configuration and licence terms with your technical owners. Jenkins and GitLab CI can connect to the selected deployment environment; any replacement is a documented implementation decision.
Not necessarily. We retain tools and runtime choices that meet the delivery requirements, and scope replacements where compatibility or operating needs justify them.
The assessment distinguishes pipeline changes from application or environment changes. A release-path improvement can work with the current stack; the roadmap records any adaptation it needs.
We assess delivery changes against an agreed application or service baseline, using relevant measures and the data available for that scope.
The current DORA framework names five software delivery performance measures:
- Change lead time.
- Deployment frequency.
- Failed deployment recovery time.
- Change fail rate.
- Deployment rework rate.
Failed deployment recovery time concerns recovery from a failed deployment, rather than general incident recovery. The assessment defines which measures and data will inform the starting point and later review.
The agreement defines ownership and transfer of the pipelines and infrastructure code, alongside repository, account, licence and access terms.
We write runbooks as we build and train your engineers along the way. The handover records configuration and escalation responsibilities for the agreed operating owner. Continuing DevOps engineering or maintenance and support follows the scope and service terms you commission.
unicrew is ISO 27001:2022 and ISO 9001:2015 certified, renewed through a multi-stage audit with Quay Audit UK.
We have AWS Certified Solutions Architects and ISTQB-certified QA engineers. The organizational certifications do not certify your application or pipeline; QA and security roles and coverage are selected for the agreed engagement.