A software development partner for agencies delivering under your brand
We build software under your agency's brand, with a named lead and agreed responsibility for delivery.
You retain the client relationship. We agree communication, confidentiality and scope before work starts.
- 120+Projects delivered across 12 countries since 2012
- 100+Senior in-house engineers, six countries
- 2 to 4 weeksTypical time from signature to start
- ISTQBISTQB-certified QA engineers
- ISO 27001Certified security practice, audited by Quay Audit UK
01Overview
Engineering for the projects your agency delivers
unicrew partners with digital agencies on software delivery under their own brand. We scope the work around industry requirements and agree engineering responsibility with your project manager and end client. We have built software since 2012; the specialist website scope is set out on white-label web development.
- You keep the clientYour project manager stays the point of contact, or ours works under your flag. Which one it is gets settled in the engagement's terms at scoping.
- Your name on the deliverableWhat we hand over ships under the agency's name, not unicrew's, from the release notes to the demo.
- Our in-house engineering teamThe engineers on your build are unicrew employees, with responsibilities agreed for the engagement.
- A team planned around your projectsWe agree the team shape and later changes around your project pipeline and delivery commitments.
02Options
Choose the engineering partnership model
Compare a standing partner, a peer agency and independent specialists by coordination, continuity and what your client experiences. Agree those responsibilities before committing to delivery.
| A standing build partnerunicrew | Subcontracting to a peer agencyPeer | Freelancers, hired per projectContract |
|---|---|---|
| What you carryOne agreement and a named lead, with team continuity and future work planned around the account. | What you carryCoordination between two agencies, with scope, availability and delivery ownership agreed. | What you carryCoordination of the specialists, integration and QA, with your agency managing the overall delivery. |
| Works best withOne named lead on each side, with confidentiality and delivery responsibilities agreed. | Works best withA peer with complementary expertise and agreed client, brand and confidentiality terms. | Works best withShort jobs one person can finish, document and hand back. |
| What your client seesDelivery under your agency's brand, with presentation and communication agreed per project. | What your client seesThe brand and communication arrangement agreed between the agencies. | What your client seesDeliverables presented through the communication and quality process your agency defines. |
03Situations
Software delivery across the agency project lifecycle
Agency partnerships can cover a new build, ongoing platform development or specialist engineering. Agree the project scope, team and delivery responsibility around the client commitment.
Senior engineers join your delivery process for agreed project work, with engineering and reporting responsibilities settled with your leads.
- Goes to
- Senior engineers inside your team
A standing engineering team develops the platform around the agency brief, with scope and delivery priorities agreed with your project lead.
- Goes to
- A reserved team on your account
Commission the .NET, Laravel or QA work the project requires, with the specialist scope and working arrangements agreed before delivery.
- Goes to
- The specialist, for as long as it takes
We assess the existing code and dependencies, then agree maintenance priorities and a written plan for further development.
- Goes to
- An audit, then a written plan
We assess the inherited code and release process, then scope recovery around the client's priorities.
- Goes to
- A rescue, not a restart
We scope AI features around the client's use case and product. unicrew also builds and operates its own AI products, Snaplore and Talkmetry.
- Goes to
- Production experience, not a prototype
A good build partner lets your agency take on more work without changing what your client sees. We deliver under your brand through one named lead, with confidentiality agreed before work starts. The client relationship stays with you.
Ihor PrudyvusDelivery Director, unicrew04Proof
Agency experience with delivery and client ownership
Agency clients describe how project management, delivery commitments and repeat work fit their partnerships with us.
- The agency keeps the clientMoblers in Tel Aviv brought us in for its own client's project and stated the boundary itself: "The project management was done entirely by us. We're the point of contact for the end client, but we had a good relationship with Artelogic's management, too." Donovan Fowkes, founder of a Winnipeg digital agency, says we "feel like our partners". Both wrote about work done under our former Artelogic brand. Fowkes explained the choice: "Previously, we had tried to build that capacity internally, but it was a very different business model than the way that we were operating." The Winnipeg relationship began with a first project, dated from 2017 in its Clutch review.Since 2017on two agency partnerships, one in Winnipeg and one in Belgium, each dated from its own Clutch review
- Delivery against the agreed project scopeThe CEO of a Nashville software consulting firm described the brief: "We needed staff augmentation for overflow project work." He counted the result: "We have had six out of seven on time and on budget project executions." In the same review he writes: "I recommend them without reservation." A Boston creative agency's director of UX/UI described proposal work: "I asked Artelogic to do a number of project proposals for other clients, and they were fast and efficient in getting back to me with some rough estimates so I could secure their business for that work." A Vancouver digital solutions CEO described the coordination challenge: "One of the biggest challenges I have is managing capacity with whatever resources or human resources I have."6 of 7projects on time and on budget, counted by the client, over a 14-month engagement
- Engineering behind the agency's client commitmentsInterone GmbH in Munich measured us against a promise it had already made downstream: "Meeting our deadlines as well as achieving the story points committed to the (end-)client". The director of a Singapore design studio uses a blunter test: "I guess the best metric is to say the work that I've done with them has always led to repeat business." Interone integrated our engineers into its own Scrum team and retained project management. Sven Grundmann, CEO and Lead Architect at Logic Screen Solutions, said: "They always seem to have a suitable developer on standby when we require an additional skillset."ISTQBcertified QA engineers, with testing scoped per engagement
05Delivery
From the agency brief to agreed delivery
We agree confidentiality and scope before delivery. A contained first project gives your team a practical basis for planning a continuing partnership.
- NDA and the briefWe agree confidentiality and engagement terms before delivery. The written scope records requirements, dates, existing systems and exclusions.You getAgreed confidentiality terms and a written project scope
- A written scope for your proposalWe provide a written scope, exclusions and estimate for your commercial proposal. Your agency sets the client-facing terms around that engineering scope.You getA scope and an estimate you can quote from
- A pilot that proves the fitWe agree one contained deliverable and review its code, communication and acceptance with your team before expanding the engagement.You getOne shipped deliverable, reviewed by you before anything strategic moves
- Plan the continuing partnershipWe plan the team around your project pipeline, with responsibilities, handover and future availability agreed for each engagement.You getDocumented code, deployment access, and a team you can book again
06Boundaries
Brand, communication and contract responsibilities
Agree what the end client sees and how the engineering engagement operates. These responsibilities are settled with your agency before work starts.
Your brand on the work
On agency engagements unicrew works under the agency's brand. What we hand over ships under the agency's name, not unicrew's.
- In practice
- Deliverables, demos and release notes
You choose how we reach your client
Client communication runs either directly with the agency's client under the agency's flag, or proxied through the agency's project manager. The agency chooses, and the choice can be set per project.
- In practice
- Agreed at scoping, changeable per project
The client relationship stays with you
unicrew does not approach an agency's client directly for its own business. The account you introduce us to stays your account.
- In practice
- No approach from us, on any engagement
Your NDA, in the paperwork
Confidentiality and the engagement's terms, the agency's NDAs included, are settled in the paperwork before work starts, as part of how an agency engagement is set up.
- In practice
- Settled before work starts
Least-privilege access
On a build engagement we work from access agreed with your technical contact, read-only wherever the work allows, and with no write access to production systems during discovery.
- In practice
- Agreed with your technical contact
Certified, and audited
ISO 27001:2022 for information security and ISO 9001:2015 for quality management, both renewed through a multi-stage audit with Quay Audit UK. We also have ISTQB-certified QA engineers; testing follows the agreed engagement scope.
- In practice
- The controls a procurement form asks for
07Client voices
Agency clients on working with unicrew
Our previous developers had no code repository and no best practices in place, but Artelogic uses a proper infrastructure. Their quality of work in terms of getting a proper system in place, their level of communication and transparency, and their fantastic experts really impress us. They truly feel like our partners in this engagement.
We’ve done a fair amount outsourcing to a lot of different places, and so far, they’re far and away the best. The quality of their code and developers, as well as their communication, compatibility, and reliability really stand out. I’m secure in the quality of these guys’ work.
The work is ongoing, but the impact that Artelogic has had on our development team has been substantial. They can work on developing other projects while still seeking guidance from Artelogic. Artelogic always provides our team with solutions backed up with the right research and analysis.
Communication with Artelogic is straightforward. They establish a clear understanding of our requirements and request additional details about tasks when needed. I find it amazing that they can finish before our deadlines. They deliver high-quality work, as well. Artelogic’s developers are the best we’ve collaborated with.
I guess the best metric is to say the work that I’ve done with them has always led to repeat business. Commitment, dedication, and talent are their greatest strengths. They really care, and I always get the impression our work together is more than just a job for them. Artelogic has the depth of talent to deliver extremely good service for any client request.
08Case studies
Engineering within an agency's own platform
Our engineers built Spotlight Manager within meta-fusion GmbH's hybrid-events platform. Congress organizers use the result as part of meta-fusion software.
See all case studies
09Questions
Questions about agency partnership terms
We deliver under your agency's brand. You choose whether engineers communicate with the client under that brand or work through your project manager, with the arrangement agreed per project. Confidentiality and any disclosure requirements are settled in the engagement terms before work starts.
We work in the agreed tools and delivery process, with responsibilities assigned to named leads. Client communication can run directly under your brand or through your project manager. We agree whether your agency directs the daily engineering work or commissions managed delivery.
We quote the agreed scope using time and materials (billed hourly, quoted per project), fixed price (outcome based, quoted per project), or team extension (billed monthly per team member). You receive the scope and estimate for your own client proposal; your agency sets its commercial terms. Dedicated teams and team extension carry no recruitment or placement fee.
Most engagements start within two to four weeks of signature. Delivery timing depends on scope. Our delivery experience includes MVPs taking a few weeks where AI supports development, or three to four months with a traditional approach; complex platforms can run past twelve months. We agree the project schedule during scoping so you can plan the client commitment.
IP assignment is agreed in the contract for each engagement. During scoping, we settle the rights to the deliverables, documentation and deployment access, including the accounts your agency or client will control. Those handover requirements form part of the agreed work.
Start with a contained deliverable under NDA, such as an internal tool or a single feature. Your team can assess code quality, communication and delivery before extending the partnership.
We fit digital agencies commissioning software projects or specialist engineering under their own brand. The work runs remotely, with client communication and delivery responsibility agreed at scoping. You retain the client relationship and set your commercial proposal using the engineering scope and estimate we agree with you.
Discuss your agency's software brief
Share the brief, client requirements and delivery priorities. We discuss the engineering scope, team responsibilities and communication arrangement with you.
What happens after you contact us
- We reply within one business dayWe review the brief and your agency's delivery requirements.
- A call about the brief, and the visibility you setThe client requirements and the communication arrangement you want.
- A scope for your commercial proposalThe agreed scope, exclusions and estimate for your proposal.
- NDA and contracts, then a start dateMost engagements start within two to four weeks of signature.