Custom software development services built to fit your business.
We provide custom software development services for businesses building a new product or improving how they operate. We design, build and integrate applications around your workflows, data and existing systems.
- 120+Projects delivered across 12 countries since 2012
- 100+Senior in-house engineers, six countries
- 5.0Unified rating across 61 client reviews on Clutch
- ISTQBISTQB-certified QA engineers
- ISO 27001Certified security practice, audited by Quay Audit UK
01Overview
What our custom software development services include
We design, build and integrate custom applications for customer products and business operations. Discovery gives you a written scope, estimate and phased release plan before you commit to the full build.
- Application engineeringOne team builds the user interface and the services behind it, coordinating the work across both.
- Data engineeringPipelines, warehousing and reporting connect the data your application and analytical models use.
- Project-based deliveryAn agreed scope, defined deliverables and a release plan for the product or workflow you are commissioning.
- Domain-specific expertiseWe apply delivery experience in fintech, healthcare, logistics and hospitality to the workflows and systems in your scope.
- Senior in-house engineersOur 100+ senior in-house engineers are unicrew employees. Our QA engineers are ISTQB certified.
02Proof
Custom software supporting long-term operations
Our custom systems support order management, document management and vehicle inspections. In January 2019 unicrew led The Manifest's Top 100 Custom Software Developers list. These engagements show how that work supports operations over time.
- MiniMoves, a national moving operation, runs on our order platformIt handles inventory selection, pricing and order tracking for the moves the company books. VP of IT Jeff Sides, on Clutch: "double digit growth without a substantial increase in staffing".Double digitgrowth, maintained without a substantial increase in staffing
- WaiverKing has grown on software we have maintained since 2014A document management business serving gyms and studios, on a platform we refactored and have kept releasing for over a decade. CEO Craig Elsdon-Dew credits us with growing the platform "from a couple hundred companies to around 2,000" (verified Clutch review).~2,000companies on the platform, which carried a couple hundred when the engagement started
- Scale that carries an industryWe built the vehicle-inspection platform that runs paperless inspections for Jack Cooper, one of the biggest US providers of logistics and transportation services. The company has managed inventory and inspections on well over 9 million vehicles.9M+vehicles supported, the scale of Jack Cooper's own inventory and inspection operation
03Compare
Custom software, off-the-shelf, or low-code?
Choose custom software when your product or workflow needs capabilities that available tools cannot support well. Our build-or-buy guide explains the cost and ownership considerations.
| Custom softwareunicrew | Off-the-shelf SaaSBuy | Low-code / no-codeConfigure |
|---|---|---|
| Best forA differentiated product or workflow that needs control over its features and integrations. | Best forAn established workflow that the product's features, configuration and integrations support. | Best forA prototype or production workflow that fits the platform's logic, integration and operating capabilities. |
| What it asks of youSet priorities, fund development and review working software against an agreed scope. | What it asks of youCheck product fit, subscription terms, supported APIs and data export before adoption. | What it asks of youCheck platform fit, licensing, performance and integration limits before implementation. |
| You end up owningThe code, roadmap and data, under the ownership and transfer terms agreed before work starts. | You end up owningUse of the product and access to your data under its subscription and export terms. | You end up owningApplication configuration and data access under the platform's licence and export terms. |
Quick self-check
Tick what is true for you. The read-out updates as you go.
0 of 4 true
Build where you compete, buy the rest
A custom build supports the workflows that differentiate your business. Discovery compares your requirements with available tools and identifies where configuration, integration or new software fits.
Talk it throughOne signal, one conversation
A single gap may need configuration or one integration. We review that requirement with you before recommending the scope of a custom build.
Talk it throughWorth scoping before you budget
These requirements need to be assessed together. Discovery defines the software and integrations involved, then produces a scope and estimate for your budget decision.
Book a discovery callNow it is a sequencing question
We use discovery to prioritize the requirements, define the first release and identify what belongs in later phases.
Book a discovery callFour for four
Your workflow and integration requirements make a custom system worth assessing. Start with discovery to compare the options and agree a phased delivery plan.
Start with discoveryWe build custom software where the process is the reason customers choose you, and integrate off-the-shelf tools for the rest. We design each custom system to be cheaper to change in year two than it was to build in year one.
Oleksandr TrofimovChief Technology Officer, unicrew04Capabilities
Custom applications and systems we build
Our custom software work covers new applications, enterprise platforms and improvements to existing systems. Choose the capability that matches your project for its scope and delivery details.
- Custom application development
Customer platforms, portals, dashboards and internal tools, built in React, Next.js, .NET or Laravel, with the services and integrations they need.
- Custom application development
Mobile applications
iOS + AndroidNative or cross-platform apps in React Native or Flutter, using a shared backend with your web product to keep application logic consistent.
- Custom enterprise software development
Enterprise platforms
EnterprisePlatforms for complex workflows across departments, with architecture, integration and data protection designed around the organization's requirements.
- Cloud-native modernization
Legacy modernization
Module by moduleRe-architect or rebuild an aging system module by module, with the transition planned around the business operations it supports.
- Cloud infrastructure and CI/CD
Cloud-native backends, migration and automated build and deployment pipelines (CI/CD). FinOps, the practice of managing cloud usage and spend, connects infrastructure decisions to operating costs.
- AI-infused custom software
AI-powered features
In productionAI features inside your application, using hosted models or a retrieval layer that supplies relevant data from your systems. We also build agents to your specification.
- SaaS product engineering
SaaS products
MVP to platformDiscovery, design and engineering in one team, from the first release of a subscription product to the development of its platform.
- Dedicated development team
Dedicated development teams
Named teamA dedicated senior team working within your process and on your product roadmap, with continuity as the product develops.
05Trust
Client results from custom software development
The CEO of a Nashville software consulting firm reported six out of seven executions on time and on budget. Barrett Values Centre reported the lead time to assemble its team, and Lookgood described bookings on its platform.
- Six out of sevenProject executions on time and on budgetCounted by the CEO of a Nashville software consulting firm, over engagements of at least six months each
- 2 weeksLead time to assemble a teamPatrick McGuire, Director IT at Barrett Values Centre
- 200-300Bookings per vendor each monthPei Shan Wong, Founder of Lookgood, on the appointment booking platform we built
06Stack
Technologies for new and existing systems
We select technologies around your existing systems, data flows and maintenance needs.
React
Next.js
Flutter
Node.js
.NET
Java
AWS
Azure
Kubernetes07Engagement
Engagement models and commercial terms
The agreement sets the delivery model, ownership and transfer terms before work starts. Models can change with your needs; ongoing support is scoped separately.
Time and materials
Most commonFund an evolving scope under a monthly cap you set. You prioritize the work as requirements develop and review each delivered iteration.
- Best when
- Requirements evolve as users adopt the product
- You pay
- Billed hourly, quoted per project
- Typical start
- Two to four weeks
Fixed price
Defined buildCommission a defined deliverable at an agreed price. Discovery establishes the scope before we quote, and you sign off the requirements.
- Best when
- Requirements are settled and signed off
- You pay
- Outcome based, quoted per project
- Typical start
- Two to four weeks
Team extension
Long-runEngage a named senior team dedicated to your roadmap. You set its priorities, and the team size can change with your needs.
- Best when
- Your roadmap needs ongoing engineering and continuity
- You pay
- Billed monthly, per team member
- Typical start
- Two to four weeks
Technical assessment before a delivery commitment
We assess the existing code, operating costs and areas that need improvement. You receive a written audit and a prioritized plan; commissioning the delivery is a separate decision. For a stalled build, our project rescue service addresses the delivery problems.
08Industries
Industry workflows we support
We build custom systems for logistics, hospitality, fintech, healthcare, e-commerce and education. The scope reflects each sector's workflows, existing platforms and operational requirements.
Logistics and transportation
Order management, warehouse and fleet tools for logistics operations, including a national moving operation and automotive logistics.
Hospitality and leisure
Booking, membership and venue systems planned around seasonal demand, including a platform for the entertainment industry.
Fintech and trading
Payment flows, accounting integrations, and commodity trading (CTRM/ETRM) platforms. We built the commodity trading platform and the accounting integration behind a financial advisory firm.
Healthcare
Monitoring platforms, patient-facing products, and integrations with clinical systems, including a home health monitoring platform we stabilized and scaled.
E-commerce
Storefronts connected to enterprise resource planning (ERP), marketplace and warehouse systems, including a manufacturer selling B2B and B2C across seven European countries.
EdTech and learning
Learning platforms and research tools, including a time-tracking tool built for a university research group's project leaders.
Scope your custom software project
Share the product or workflow you want to develop, your existing systems and what you have already tried. We review the requirements with you and identify what is needed to scope a build, configuration or integration.
What happens after you contact us
- We reply within 1 business dayA written reply that says whether this looks like a build, and what is missing before anyone could scope it.
- Discuss your requirementsWe discuss your goals, constraints and existing systems.
- Review the proposed scopeWe outline the approach, team shape and work involved in writing.
- Decide how to proceedReview the written scope and choose the next step on your timeline.
09Delivery
Custom software delivery process
Each stage defines what we deliver and what we need from you.
- DiscoveryWe run workshops to analyze your requirements, business goals and technical constraints, then agree the scope and acceptance criteria. You provide the process owners, existing materials such as mockups and sample data, and a decision-maker who can approve the scope.You getA written scope, a detailed estimate, and a phased release plan.
- ArchitectureWe design the system around your existing technology and record the reasoning behind the stack choice. You provide access to systems it must integrate with and the contractual, compliance and roadmap constraints that affect the design.You getAn architecture blueprint and a stack decision, with the trade-offs recorded.
- Agile developmentWe build in short iterations and present working software for review. You provide representative test data and a person authorized to review each iteration and accept the work against the agreed requirements.You getWorking software at the end of each iteration, reviewed and accepted by your side before it counts as done.
- EvolutionWe support, update and scale the software after launch under a separately agreed scope. You provide production access and priorities for the next release. Monitoring and release responsibilities are defined for that support engagement.You getMonitoring, scheduled releases and a current roadmap within the agreed support scope.
10Client voices
Client reviews of our software development work
I’ve been impressed by their work ethic and how they put me as the customer first. They’re always ready to jump in and go the extra mile. They put great effort into communicating to ensure that tasks are updated in a timely manner. The team keeps us apprised of exactly what they’re working on.
They’ve been helping us grow our platform together since the beginning, from a couple hundred companies to around 2,000. Artelogic has been front and center in this process.
Our platform has been refactored to Laravel ensuring the code base is more stable, easier to maintain and easier to add new features. Their professionalism and quality of work have stood out in the partnership. We have had the code audited by a 3rd party who was extremely complimentary of the work.
unicrew met deadlines and stayed on budget. The team went above and beyond what I expected; unicrew was excellent. It was more of a full-service provision than expected, so I was delighted.
The quality of their coding was outstanding to our standards. Overall, their work was key for us. They were dedicated to solving our problems as a customer; their team was collaborative, listened to us, and fully engaged in our space to commit to the project.
11Case studies
Custom software development case studies
Explore how we developed and improved document, booking and moving-company platforms, automated data processing and built research tools.
See all case studies
SaaSWaiverKing: Software Development for Waiver Form CreatorWaiverKing is a document management business serving primarily the health and fitness industries. The platform is partnered with MindBody Online, one of the largest business-systems providers for gyms and yoga studios.Weeks to hoursTime for an update to reach live
HospitalityHighly Adjustable Platform for entertainment industriesunicrew developed a platform for Booked It that enhanced the customer experience for nightclub, entertainment center, and festival goers.600+Businesses using the platform
LogisticsCustom software for USA moving companyAn end-to-end SaaS platform for managing household moves and every business operation of a logistics company.Built from scratchAn end-to-end SaaS for household moves and the operations behind them
LeisureSaaS modernization for Paddle Sports Center in CaliforniaA kayaking and paddleboard rental business in the Santa Barbara area wanted one system for equipment, customers, time and billing. That system is Adventure Rental System.15-20%Increase in revenue- AutomationDoubling data-entry throughput with a custom recognition toolunicrew automated a manual data-entry bottleneck with a C# and AWS recognition tool, doubling the data sets the team got through each month.2xData sets processed per month
- EducationThe custom time-tracking tool that got around 40% more project leaders tracking time at RWTH Aachen Universityunicrew built a custom time-tracking web app for a research group at RWTH Aachen University, in place of spreadsheets or off-the-shelf software.~40%More project leaders tracking time
12Questions
Custom software development questions
Scope, cost, timelines, integration and ongoing maintenance are decisions to settle before commissioning a custom system.
Custom software development means designing and building an application around your business requirements, workflows and data. It can be a customer-facing product, an internal tool or a platform connected to your existing systems.
Discovery compares a custom build with off-the-shelf products and low-code tools. Ownership and transfer terms for the code and roadmap are defined in the agreement before work starts.
Custom software development cost depends on the features, integrations, technology, design and QA your project needs. Discovery produces an estimate and phased release plan before you commit to the full build.
We agree one of three billing models:
- Time and materials: billed hourly, quoted per project.
- Fixed price: outcome based, quoted per project.
- Team extension: billed monthly per team member.
A custom software project's timeline depends on its complexity and scope. Discovery produces the roadmap and timeline estimates for your requirements.
In our delivery experience, an MVP might take a few weeks when development is supported by AI, or 3 to 4 months with a traditional approach, while a complex enterprise system can take over 12 months.
Most engagements start within two to four weeks. There is no minimum engagement period.
unicrew has 100+ senior in-house engineers across six countries company-wide, with the project managers and engineers you work with operating from Ukraine, Poland, Estonia and the UK. We have operated since 2012, originally as Artelogic, the name used in several client reviews here. We have five offices; the US office is a business address in Ormond Beach, Florida.
The CEO of a Nashville software consulting firm said in his Clutch review: "I work with nine different teams. Their team is one of three that I never have to worry about the quality of their deliverables."
Our unified Clutch rating is 5.0 across 61 verified client reviews, as of 31 July 2026.
Yes. We integrate custom software with enterprise resource planning (ERP) and customer relationship management (CRM) systems, payment providers, carrier or supplier APIs and data warehouses. Discovery maps the integrations your application needs.
On an end-to-end platform for a household moving company we integrated four payment gateways and Twilio voice behind one billing interface.
The co-founder of a rental-equipment SaaS said in his Clutch review: "When we agree to a development phase, there aren’t any huge roadblocks that come up because of something we hadn’t anticipated or tested."
We plan maintainability in the architecture and check changes for security vulnerabilities before release. Where independent services fit the system, we use microservices and containers. Docker packages a service with the dependencies it needs to run, supporting updates and scaling.
We embed security checks into automated build and deployment pipelines (CI/CD), a practice called DevSecOps. Our work runs under ISO 27001:2022 and ISO 9001:2015 certifications, renewed through a multi-stage audit with Quay Audit UK. Our QA engineers are ISTQB certified.
Ongoing maintenance and support have an agreed scope, including production access, release priorities and responsibilities.
Both. We build new products and take over existing codebases. An assessment establishes the code's condition and constraints before we agree a delivery plan.
Legacy modernization addresses an aging system's architecture. A takeover begins with a written audit and prioritized plan, with delivery commissioned separately.
An executive at a UK SaaS company described a takeover in a Clutch review: "We’ve made far better progress than we were two years ago with a different team."