WaiverKing: Software Development for Waiver Form Creator.

WaiverKing is an online service that helps businesses around the world manage waivers, and the document management hassle that comes with them, in a simple and integrated way. The application is designed to streamline the completion, storage, submission, and integration of waivers with third-party services, securely and efficiently.

WaiverKing pairs sophisticated digital signature capabilities with MindBody Online integration. That lets WaiverKing customers fill out and sign legal documents in a matter of minutes and have them transferred immediately to their MindBody Online profiles, which update in real time. The service delivers a simple, user-friendly experience on both web and mobile.

Our team took over a live project that was already in use. The main challenge was to proceed with a legacy codebase that was barely documented and had been built around its original scalability and data-privacy requirements. On top of that, the system carried an excessive number of dependencies that made it hard to modify and improve based on feedback from WaiverKing’s new customers. Because of that, deadlines and delivery of additional features were always at risk. It was clear the codebase had to be refactored to support the growing success of the business.

Another challenge was that the system was in use by hundreds of active clients, so all refactoring work had to happen without a major impact on their experience.

Given all these challenges, and to remove roadblocks in the future, we decided to refactor the codebase and adopt the Yii 2.0 framework. This makes sure the software is ready for further growth in a structured and secure way.

We moved the codebase to Git for version control and, together with deployment automation, eliminated human mistakes during release activities. With these efforts it is now possible to deliver new features to end users in hours or days instead of weeks. The overall reliability of the software under a constantly growing load improved noticeably, and the service reappeared as a fast, easy-to-manage, and highly customizable platform.

Once the refactoring phase was complete, our team continued on the project and delivered a set of new features, including:

• Secure 2-factor authentication
• Customizable permissions management
• Sales management and reporting systems
• A fully automated billing system using Authorize.net
• A fully reinvented user experience based on mobile-first principles
• Dozens of other customization options

The next step in WaiverKing’s development was the rental management system, which used IoT technologies to track rental status in real time and was released successfully within the following four months.