Platforms Development and Integration for systems that already exist and no longer agree.
Platform development and integration means building the systems a business runs on and the layer between them, so an ERP, a booking system, and a third-party API nobody controls all agree on the same record.
- 120+Projects delivered across 12 countries since 2012
- 100+Senior in-house engineers, six countries
- 5.0Unified rating across 61 client reviews on Clutch
- AWS CertifiedSolutions Architects on the team
- ISO 27001Certified security practice, audited by Quay Audit UK
- ISTQBCertified QA inside every sprint
01Overview
When you need platform development and integration
You need it when something the business runs on is stuck between systems that each work fine alone. unicrew builds the layer that settles it: one data model, and contracts, meaning the written rules for what each system sends, what it receives, and which one wins when they disagree. The first purchase is discovery, and it is allowed to end with us telling you to buy a connector instead.
- Contracts before connectorsThey get settled before anyone writes an adapter. Arguing about what a record means is much cheaper on paper than in code.
- No modern API is a starting pointA platform that exposes nothing clean gets an interface designed around it, so everything downstream can rely on structured data.
- One system wins each recordWhich one is the source of truth gets agreed field by field before anything is wired, because two systems each certain they are right is the defect rather than the symptom.
- Integrations decay on somebody else's scheduleVersion upgrades and API deprecations arrive whether or not you planned for them, which is what maintenance and support covers after launch.
02Proof
Why clients choose us
Judge an integration partner on the systems it agreed to touch, not on the stack it prefers. The ones that decide an engagement are the platforms a portfolio leaves out.
- Integrations nobody else wanted to touchJewelCandle sells across seven EU countries on Shopify storefronts wired to a Microsoft Dynamics ERP that is the source of truth for every product, with a custom middleware app between them. For a UK hotel booking platform we integrated Opera Cloud and updated the IBS Software and Shift4 connections behind a new booking engine built as middleware. Then MindBody and WaiverKing APIs, and SharePoint automation on C#, .NET 8, and Azure for an Aachen Microsoft-cloud consultancy.10,000-plusproducts manufactured, sold across seven EU countries, on one storefront-to-ERP flow
- Platforms other businesses run onBitergo's warehouse app store is a suite of more than 15 warehouse-management apps sharing one set of Angular components and the REST backend we integrated. Booked It is the same job in hospitality: one venue platform adjustable enough for nightclubs, festivals, and leisure centers.19%more bookings for the businesses running on the venue platform we built for Booked It, on average
- Integrations that survive the years after launchWaiverKing has been a partner since 2014. We took a live platform over with a barely documented codebase, an excessive number of dependencies and hundreds of active clients already on it, refactored it onto Yii 2.0, and stayed for the features and the release automation after.Around 2,000companies on the waiver platform we have worked on since 2014, up from a couple hundred
03Compare
Middleware, connectors, or point-to-point?
Pick the shape before you pick the partner: the shape decides what you own afterwards, and the partner only decides how well it is built. The boundary cuts against us twice. Where a supported connector already exists for your exact pair of products, buy it and keep the budget. And if one vendor's suite already covers every system you run, their own integration module is the cheaper answer, at the price of connecting only what that vendor supports.
| A custom middleware layerunicrew | Off-the-shelf iPaaS connectorsBuy | Point-to-point links in each appDirect |
|---|---|---|
| Best forSeveral systems, at least one of them legacy or without a usable API, and business rules that belong between the systems rather than inside any one of them. | Best forTwo or three mainstream SaaS products with documented APIs, where a supported connector for that exact pair already exists. | Best forOne or two connections you genuinely do not expect to grow. The cheapest thing that works this quarter. |
| Trade-offThe highest up-front effort of the three, and overkill where a supported connector for your exact pair of products already exists. | Trade-offYou pay per run or per task indefinitely, and hit a wall the moment a mapping needs real business rules or one system has no connector. | Trade-offEvery system you add multiplies the links someone maintains, and there is no single place to look when something failed overnight. |
| You end up owningThe data model, the contracts between systems, and the code that enforces them. | You end up owningA subscription, and mappings that live inside someone else's platform. | You end up owningLinks buried in each application, and no map of them. |
Quick self-check
Tick what is true for you. The read-out updates as you go.
0 of 4 true
Integration is not what you are buying
Nothing here says integration. If your systems already talk and nobody believes the numbers coming out, that is data engineering. If a manual process is eating people's days, that is business process automation. And if a supported connector already exists for your exact pair of products, buy it.
Tell us anywayOne connection, not an architecture
Build the single link, write down what crosses it, and come back if a second system starts disagreeing with the first. A middleware layer bought for one connection is more structure than the job needs.
Talk it throughScope it as an integration, not a fix
Two signals says the disagreement is structural rather than one bad import, and the cheapest next thing you can buy is a written picture of it: every system in scope, what each treats as the source of truth, what crosses between them, and a phased estimate.
Book a discovery callThe business rules have nowhere left to live
Three signals, and the rules that decide what a record means have nowhere left to live except between the systems. That is what a middleware layer is for. What is open is which connection goes first.
Book a discovery callMiddleware, and settle the contracts first
All four. This is the profile that goes wrong as one more point-to-point link and right as a layer that owns the data model and the contracts. Most engagements start within two to four weeks.
Talk about the systemsWhen the rest of the codebase starts speaking Stripe-ese or Authorize.Net-ese, the integration has won and the product has lost. Internal services should speak the business's language. The adapter is where translation lives.
Tural MamedovCo-Founder and CEO, unicrew04Capabilities
What we build and what we connect
A platform, the systems around it, and the layer that keeps them agreeing. These eight are the parts of that job we get asked for by name.
- Enterprise platform development
Custom platform development
CRM, LMS, billing, portalsPlatforms businesses actually run on: CRM, LMS, billing, PaaS products, and internal portals, built around your process rather than a vendor's. A platform nothing else can connect to is half a platform, which is why the connections belong in the same scope.
- Third-party API integration services
Third-party API integration
Provider selection to productionAssessment, provider selection, and the integration itself, including the case where the provider has to stay swappable. On a moving-company SaaS we built from scratch, that meant four payment providers plus Twilio for the call center and quote follow-ups.
- Custom middleware development
Middleware and adapters
Speaks your language, not a vendor'sA layer that speaks your business's language rather than a vendor's, so replacing a provider is a local change instead of a rewrite. On a European manufacturer's storefront-to-ERP build, keeping each process's data separate but connected through the middleware API is what makes adding a new shop far easier than the first one was.
- ERP and PMS integration services
ERP, PIM, and PMS integration
Stock, orders, availability, ratesThe connections that carry the operation: stock, orders, products, availability, rates. For a UK hotel booking platform we integrated Opera Cloud and updated the IBS Software and Shift4 connections behind a new booking engine.
- Database architecture and design
Database and data architecture
Schema, sharding, storageSchema, sharding, and the storage decisions integration exposes. On a multi-factor authentication platform we redesigned the database with sharding, because horizontal scaling was capped inside the schema itself and no tweak reached it.
- Platform UI and admin console design
Platform UI for every role
Admin, operator, customerConnected systems still need somewhere for people to work: admin consoles, operator screens, customer-facing flows. That includes the web GUI we shipped over an API-first hotel-content application that was powerful for machines and unusable by the people who needed it.
- Secure integration and compliance
Security and compliance between systems
Encryption, auth, scoped accessEncryption, authentication, and scoped access between services, which is where connected systems actually leak. Delivered under our ISO 27001:2022 and ISO 9001:2015 certifications, with ISTQB-certified QA inside delivery.
- Legacy system integration
Bridging systems with no modern API
An interface designed around itLegacy platforms that expose nothing clean get an interface designed around them, so the rest of your stack can rely on structured data. Where the system itself has to change too, that is a staged modernization rather than a big-bang rewrite.
What an integration engagement hands over is the data model and the contracts written down, QA evidence from inside the sprints that produced them, and the documents your own team needs to run the result without us.
- One data modelThe contracts between your systems, agreed before any connectorSo the rules that decide what a record means are readable without opening the code
- ISTQBCertified QA inside every sprint, on every engagementOn one storefront-to-ERP build that meant automation, load and stress tests, and a test plan the client's own side still runs
- Written downThe system inventory, the integration map, and the data contractsThe documents the discovery and design stages produce, in your hands rather than in a proposal
05Stack
The stack we build and integrate on
On an integration project the stack is not a preference, it is an inventory: what your systems already speak decides most of it. Where we do choose, we choose what your team can maintain after handover.
06Engagement
How the work is shaped
Three ways this gets bought, and none of them starts with a connector. Each one opens with the same written inventory of what you already run.
A scoped integration, phased
Most askedDiscovery maps the systems and the contracts between them, then produces an estimate and a phased plan. The first release covers one connection, chosen for what it is costing you now rather than for what is easiest to build.
- Best when
- You have a defined outcome and want the estimate before you commit
- You pay
- Outcome based, quoted per project
- Typical start
- Two to four weeks
A dedicated team
Long-runAn autonomous unit with its own lead, owning the platform and its integrations as both grow. The model that fits when the integration surface keeps expanding rather than closing.
- Best when
- The integration surface keeps growing and you want one team that knows all of it
- You pay
- Billed monthly, per team member
- Typical start
- Two to four weeks
A takeover
Existing platformWe assess the code and the constraints first, then take the platform over, whether that means finishing an unfinished build or re-architecting it a module at a time. A financial advisory accounting platform reached us exactly that way: a half-built MySQL and ASP.NET solution, delayed by language barriers and project-management problems on the previous effort.
- Best when
- The platform still works but the architecture or the previous team has run out of road
- You pay
- Billed hourly, quoted per project
- Typical start
- Two to four weeks
A written assessment first, and the delivery is a separate decision
Whichever model you pick, taking over an integration someone else built starts with reading it: what actually crosses between the systems, which contracts are implicit rather than written down, and which of them nobody has looked at since the person who wrote them left. It arrives as a written document with the connections ranked by what each one is costing you, and handing us the delivery afterwards is a separate decision. There is no minimum engagement period. If the layer works and nobody owns it, that is maintenance and support rather than a rebuild.
07Industries
Industries we integrate for
What crosses the wire is a domain question before it is a technical one. A booking, a shipment, and a settled trade each mean something different, and getting that wrong is how an integration ends up technically correct and operationally useless.
Logistics and transportation
Order management, telephony, and payment integrations for operations that cannot pause, from a US moving-company SaaS built from scratch to a national mover's order-management platform.
Hospitality and leisure
Opera Cloud, Shift4, and IBS Software behind one hotel booking engine, and a venue platform adjustable enough for nightclubs, festivals, and leisure centers at once.
E-commerce and retail
Shopify storefronts wired to a Microsoft Dynamics ERP and a product information system through custom middleware, for a manufacturer selling into seven EU countries.
Warehouse management
A warehouse app store needed a REST backend that more than 15 apps could share, plus the shared Angular components that keep them coherent.
Accounting and financial advisory
We took over a half-built bookkeeping automation platform and added encryption and secure authentication before extending it.
Commodity trading (CTRM/ETRM)
We built a trading platform from the client's own product requirements document, for a sector where a mismatched record is a settlement problem rather than a bug.
Bring the list of systems, not a spec
The first call is us working out how many of them have a usable API, where the business logic actually belongs, and whether an off-the-shelf connector would do the job for less. If it would, we will tell you.
What happens after you contact us
- We reply within one business dayA reply that names what we would need to see next, and says so if a supported connector already covers your pair of products.
- A call about the systems, not the specHow many there are, which have a usable API, and where the business logic belongs.
- A written system inventory and integration mapEvery system in scope, what each treats as the source of truth, what crosses between them, and a phased estimate.
- Contracts and NDAs, then a start dateSigned before anyone gets access to a system. Most engagements start within two to four weeks.
08Delivery
How an integration engagement runs
Access sets this calendar, not the number of connectors: nothing gets designed until someone on your side can open each system and say what it treats as the source of truth. Read-only, under NDA.
- Discovery and system inventoryWe list every system in scope and answer three questions about each: does it have a usable API, who owns it, and what does it treat as the source of truth. This is where the system nobody mentioned, that everything quietly depends on, turns up. What we need from you is read-only access and, per system, whoever can say what it is authoritative for.You getA written system inventory, an integration map, an agreed scope, and a phased estimate.
- Integration design and contractsWe design the internal data model and the contracts between systems before anyone writes a connector, so your services speak your business's language and swapping a vendor stays a local change. From you we need whoever can settle which system wins when two of them disagree.You getAn integration architecture, the data contracts, and the reasoning behind each choice.
- Build and integrateIterative sprints with QA inside each one. Adapters, middleware, and platform features ship together against an environment you can look at, so you steer while steering is still cheap. From you we need someone who will actually open that environment between sprints.You getWorking, tested software at the end of every sprint, not only at the end of the project.
- Test against the real systemsSandbox and production behave differently, especially on older platforms, so this stage runs against the systems themselves rather than a mock of them. ISTQB-certified QA sits inside every sprint here, on every engagement, rather than arriving as a phase at the end. From you we need a test account on each third-party system.You getA test plan and the test cases behind it, handed over in a form your own team can re-run.
- Deploy, hand over, and supportWe deploy into your environment and hand the runbooks over with it, then stay for the version upgrades and API deprecations that arrive on somebody else's schedule. From you we need the person who will own the layer after we step back.You getRunbooks and documentation, a maintained roadmap after launch, and a post-launch warranty period on fixed-scope work, its length agreed at contract.
09Client voices
Our clients say
Artelogic anticipates our needs and meets them before we even identify them. My team lead wants to keep both of Artelogic’s developers on the project until the product’s release. We have a backlog of 40 big projects, so I only see Artelogic’s involvement increasing.
We occasionally disagreed about the code and process. Artelogic was self-critical during these exchanges and didn’t charge us for the time. In the end, the team’s quality deliverables have created value for cost. The EDI tool generates significant daily revenue and helps us solve order collection issues.
We’ve seen a 15-20% increase in revenue, which is through the efficiency gains and the ability to accurately track time on a permanent basis rather than just by a quarter hour or an hour. I’ve worked with a lot of development teams over the years and these guys have been the best. It’s nice to finally find a team that we can work with.
I was really happy that I didn’t really have to do any revisions or anything like that. I think they were pretty good at gauging my needs. They definitely gathered enough information during the QA phase, which was very good. I’m very happy with the communication. They were able to figure out what I wanted quickly, to meet my needs, and envision what I would have wanted.
Artelogic helped us get the solution live, and our customer was happy. Project management was on our side, but the software development tasks were managed well. Communication was open, and Artelogic responded quickly. Even though there were some technically difficult tasks, the communication was good. The most important thing was Artelogic’s good communication.
10Case studies
Our case studies
One storefront-to-ERP flow across seven markets, one venue platform that other businesses run their own bookings on, and one product that pairs digital signatures with a MindBody integration, where a signed document has to land in the other system immediately.
See all case studies
eCommerceEcommerce software development for JewelCandleJewelCandle, a mid-size European manufacturer of scented products, sells across seven EU countries (B2B and B2C) via online shops.10,000-plusProducts manufactured
HospitalityHighly Adjustable Platform for entertainment industriesunicrew developed a platform for Booked It that enhanced the customer experience for nightclub, entertainment center, and festival goers.600+Businesses using the platform
SaaSWaiverKing: Software Development for Waiver Form CreatorWaiverKing is a document management business serving primarily the health and fitness industries. The platform is partnered with MindBody Online, one of the largest business-systems providers for gyms and yoga studios.Weeks to hoursTime for an update to reach live
11Questions
About platform development and integration
Cost and duration both track the integration surface rather than the feature list, which is why a system you have to design an interface around costs more than a documented endpoint.
Platform integration is the work of making separate systems, databases, and third-party services behave as one: API integration, middleware between applications, database design, and the business logic that holds it together. We have connected hotel property management systems (Opera Cloud, Shift4, IBS Software) for a UK booking platform, wired a Microsoft Dynamics ERP to Shopify storefronts for a European manufacturer, and built a rental-tracking system on NFC and RFID wristbands that runs on the MindBody API. The goal is one flow of data instead of people copying it between tools by hand.
Yes. A missing or dated API is the normal starting point, not a blocker. We build middleware, adapters, and automation to bridge systems that were never designed to talk to each other, including SharePoint automation on C#, .NET 8, and Azure for an Aachen Microsoft-cloud consultancy. Where a system exposes no clean interface, we design one around it, and that adapter is also what lets you replace the underlying system later without touching everything downstream.
Cost tracks the integration surface, not the feature list, and nobody can price an integration surface from a service name, so the figure comes out of discovery. Five things move it: how many systems are in scope, whether any lacks a usable API (a bridge you have to design costs more than a documented endpoint), how much business logic ends up living in the middleware, the data volume crossing it, and the compliance regime it sits under. If you would rather fund a team than a scope, that is team extension, billed monthly per team member.
Timelines track the number of systems and how cooperative they are, far more than the number of features. In our delivery experience a single well-documented API integration lands in weeks, while a platform that replaces a legacy system and keeps several third-party connections live runs into months. One marker from our own work: we built a salon booking platform end to end in three months, Facebook booking flow through to real-time availability sync and SMS reminders. Discovery produces the phased plan and the estimate before you commit budget.
Yes, and keeping them is the whole point of this service. We are not an ERP reseller and we do not push a platform swap because it would make our integration work easier. On a European manufacturer's build the client's IT department introduced the solution outline and Microsoft Dynamics was selected as the best-suited ERP; we built the Shopify storefronts and the custom middleware between them. Where a system genuinely cannot be kept, we say so in discovery and price the modernization separately rather than smuggling it into an integration quote.
A custom middleware layer is a category rather than a moat: this page can claim it and so can the proposal next to it, so the useful comparison happens below the category. Three of them can be checked from outside a proposal, and every one should be put to us too. Ask to see an integration map and the data contracts from something that shipped, not an architecture diagram drawn for a pitch, because the contracts are where business logic either lives or leaks. Ask whether the written assessment can be bought on its own before any delivery commitment, and whether you are tied in afterwards: here it is a separate decision and there is no minimum engagement period. And ask for the review URL, not the rating. Every client quoted on this page opens their own Clutch review, so you can read what they said before and after it.
Every engagement runs under our ISO 27001:2022 and ISO 9001:2015 certifications, renewed through a multi-stage audit with Quay Audit UK, with ISTQB-certified QA inside delivery rather than bolted on at the end. The security work on an integration concentrates in the space between the systems: encryption in transit and at rest, secure authentication between services, credentials scoped per system, and access control so an integration account can never do more than its job. On a financial advisory accounting platform that meant adding encryption and secure user authentication to a half-built system before extending it.
AI agents are only as useful as the systems they can actually reach. An integration you already own, whether an ERP connection, a PIM, a PMS, or an API bridge, is a surface an agent can read from and act on. Our MCP development service takes that further, turning integration work into a reusable asset AI tools can call directly, and the boundary between the two is who reads the interface: another business system or a person here, an AI agent there. The integration you invest in for operations today doubles as the foundation your AI initiatives run on.