Managed Development Teams that we staff, run, and stay accountable for.
A managed development team is a cross-functional software team that unicrew staffs and runs, with one named delivery lead accountable for the plan, the reporting and the outcome you set.
- 120+Projects delivered across 12 countries since 2012
- 100+Senior in-house engineers, six countries
- 5.0Unified rating across 61 client reviews on Clutch
- PMPCertified project managers
- 2 to 4 weeksTypical time from signature to start
01Overview
What a managed development team is
unicrew staffs the team, runs it, and puts one named delivery lead on top who is accountable for the plan, the cadence, the quality bar and the reporting, against measures you set. Your side keeps the outcome, the priorities that matter and the sign-off, and stops running the week. Where somebody on your side still wants to run it, that is a dedicated development team, and it is the cheaper buy.
- What you give upThe week-to-week call on what gets built next. That is the trade, and a team you want to re-point every Monday is the wrong purchase here.
- One team, every disciplineAnalysis, design, engineering, ISTQB-certified QA and DevOps sit inside it, so an outcome we are accountable for never waits on a role you have to supply.
- No black boxThe backlog, the acceptance criteria you agreed and the engineers themselves stay reachable. Delegating the work is not the same as losing sight of it.
- One chain of communicationYou deal with the delivery lead, not with five specialists at once, and turning engineering detail into a decision you can take is part of that job.
02Proof
Why clients choose us
Delivery ownership is checkable after the fact, and two questions do it: did the work land when it was meant to, and did the buyer stop having to chase it. More clients answer both on our client reviews page.
- Pilgrim Consulting kept its own scorePilgrim Consulting builds software for its own clients, and ran mobile apps and .NET portals through us for a Fortune 500 logistics end-client. Its CEO, in a verified Clutch review: "We have had six out of seven on time and on budget project executions. Each engagement was a minimum of six months of effort." He runs nine vendor teams in all, and puts ours in "one of three that I never have to worry about the quality of their deliverables."6 out of 7project executions on time and on budget, on engagements of at least six months each
- The buyer who stopped chasing statusThe director of a Singapore design studio, running PHP and .NET work through us, in a verified Clutch review: "We have reports and I fully understand where the hours are going, where the risks could be, and if the milestones are on track or not." He is straight about the other half of it: "Artelogic's brilliant project managers take a lot of work off my shoulders, but it's critical to stay in touch and be kept up to date."Since 2004how long this buyer had been outsourcing software when he called us the best he had ever worked with
- A handover on a platform live over a decadeA US B2B SaaS company handed us its whole programming function on a platform that had been running for more than ten years. Three points of contact carried it, a developer, a business manager and a project manager, and the changeover went through a transition period its founder calls a smooth transition. On what that cost him, on Clutch: "When I first spoke to the team, the pricing was higher than I had hoped, but it turned out that Artelogic could work much faster than our previous service provider. Ultimately, the team wound up costing us less or at least the same."Less, or the samewhat the engagement wound up costing against the previous provider, once rollouts came significantly faster
03Compare
Managed team, dedicated team, or staff augmentation?
All three buy senior engineers. They differ on one question, and it is not seniority or price: who is accountable when a date slips. Here that is us, in the person of a named delivery lead. Two answers the table leaves out are real as well. Hiring in-house is right when the capability is one you intend to own outright, and it is the slowest to start: in our delivery experience, buying a team instead cuts hiring timelines by up to 50%. A freelancer bench is fine for one isolated piece and wrong for a platform you will run for years. Our guide to managed delivery vs team extension sets out the six questions that decide it.
| A managed teamunicrew | A dedicated teamSteer | Staff augmentationAugment |
|---|---|---|
| Best forAn outcome you can describe and measure, when nobody on your side has a spare week to run it. | Best forProduct work you intend to keep steering, with a lead of your own deciding what matters this sprint. | Best forOne named skill missing from a delivery system that is otherwise working. |
| Trade-offYou give up the weekly call on what gets built next, and priorities that move every Monday will frustrate both sides. | Trade-offThe management load stays yours. A question the team cannot get answered inside a day is a question you pay to have waiting. | Trade-offIt multiplies what you already do. Point it at a delivery system nobody owns and you buy coordination, not output. |
| You end up owningThe outcome, the code, and a written record of why each decision went the way it did. | You end up owningThe code, plus the practice of running a team, which is worth having when the roadmap never ends. | You end up owningThe output, and whatever context walks out with the contract. |
Quick self-check
Tick what is true for you. The read-out updates as you go.
0 of 4 true
A dedicated team is the cheaper buy
Nothing here says managed. If someone on your side wants to steer, a dedicated team gives you the same senior people and leaves the roadmap where it is.
Tell us anywayOne box is a scoping question
One of these on its own usually means the outcome is not settled yet rather than that the model is wrong. Handing us something nobody has defined moves the confusion, it does not absorb it.
Talk it throughManaged fits, scope it first
Two of these true is the right model with too little definition behind it. Discovery turns the outcome into acceptance criteria before anyone agrees a team.
Book a discovery callA managed team is the right shape
With three true the model is settled, and what is left to agree is the outcome measures and who on your side signs them off.
Book a discovery callA managed team, and name the lead early
All four. You keep the outcome and the reporting; we carry the plan, the staffing and the delivery risk. Ask for the delivery lead by name before anything is signed.
Start with discoveryThe difference between a managed team and bodies on a contract is who you call when a sprint misses. If the answer is your own project manager, you did not buy a managed team, you bought recruitment with extra steps.
Ihor PrudyvusDelivery Director, unicrew04Capabilities
What a managed team covers
An outcome we are accountable for cannot depend on a role you have to supply, so the team carries all eight of these functions from the first sprint.
Delivery leadership
The delivery lead chairs the cadence, holds the quality bar, writes the status you receive and escalates before you have to ask for it. Buying that role is the whole difference from engineers on a contract.
An analyst turns a business goal into acceptance criteria a team can build against, which is the step that decides whether an outcome is ownable at all. Ours hold certifications including CBAP, AAC and PMP.
Design sits inside the delivery rather than upstream of it, so what ships is what was agreed rather than somebody's interpretation of it.
Front-end, back-end and platform work in React, Next.js, Node.js, .NET and Java. The same engineers build and run Snaplore and Talkmetry, the two AI products unicrew owns.
iOS and Android from the same team as the web product, in React Native or Flutter, so one set of business rules serves both.
ISTQB-certified QA sits inside every sprint, on every engagement, so a release is never the first time anyone finds out. Where you want a read from outside the delivery, QA runs as its own engagement.
Pipelines, infrastructure and the bill belong to the team that ships, not to a queue behind it. On one takeover, changing how the platform used AWS and Heroku brought the client's AWS costs down by 30% or more.
Tagging, embeddings and retrieval over your own data, plus the evaluations and guardrails that decide whether any of it survives contact with production.
05Trust
What a managed team hands over
What a managed team leaves behind matters more than what it ships in any one sprint, because the thing being bought is somebody else carrying the delivery. Three of them, and each is checkable while the engagement is running rather than at the end of it.
- A named leadOne person accountable, not a committeeNamed in the proposal, reachable in the week, and the person who answers when a date is at risk
- Nothing hiddenThe backlog, the criteria and the engineersYou can read the work in progress and talk to whoever is doing it, rather than only to a status report
- In the agreementOwnership and transfer, settled at signatureThe contract and the NDAs set out what you own and what happens if you stop, and both are signed before anyone gets access
06Stack
What our managed teams build with
There are two stacks in a managed engagement and only one of them is a choice. On a takeover it is whatever you already run, and reading it is the first job: .NET and Angular behind logistics portals and their mobile apps, PHP on a decade-old SaaS platform, a B2B CRM moved onto Azure and kept there, a home health platform on AWS with .NET and React. On a build from scratch we pick from the list below, which is what our teams already ship.
07Engagement
How you engage us, and how you pay
What separates the three is who is accountable for the plan, and whether the work has an end. Both team shapes bill as team extension, monthly per team member; the third is a project quoted against a scope you sign off. There is no minimum engagement period.
A managed team
We own deliveryA cross-functional team, and one named unicrew delivery lead who is accountable for the plan, the cadence and the reporting against the outcome you set. Nothing separate is charged for sourcing, vetting or placing an engineer.
- Best when
- There is an outcome to hand over and nobody free to run it
- You pay
- Billed monthly, per team member
- Typical start
- Two to four weeks
A dedicated team
You steerThe same senior people without the delivery lead on top, taking stories end to end inside your own engineering teams.
- Best when
- Someone on your side wants to keep the roadmap and run the cadence
- You pay
- Billed monthly, per team member
- Typical start
- Two to four weeks
A scoped build
Fixed finishOne deliverable at one price, agreed after a discovery detailed enough to quote against. It is the honest choice only where the work really does stop at launch.
- Best when
- The scope is settled, signed off, and really does end at launch
- You pay
- Outcome based, quoted per project
- Typical start
- Two to four weeks
A read of the delivery, not only the code, before anyone agrees a team
A takeover begins by reading two things rather than one: the system, meaning the code, the pipeline and everything it quietly depends on, and the delivery around it, meaning where decisions get stuck and what nobody wrote down. You get both as a written picture before a team shape is agreed. On a B2B CRM we later moved onto Azure, the dependencies, the critical services and the bottlenecks were mapped before anything moved. If the build has stalled rather than aged, that is a project rescue.
08Industries
Industries our managed teams work in
Ramping a team into a domain is a cost somebody carries, and when the delivery is ours it is us. So the team comes out of sectors where we have already shipped, and each card links the work behind it.
Logistics and transportation
Order management, warehouse apps and fleet tooling for operations that cannot pause. We built the .NET portals and mobile apps behind a Fortune 500 logistics end-client, and the paperless vehicle inspection platform used in the field by one of the biggest US providers of logistics and transportation services, a company that has managed inventory and inspections on well over 9 million vehicles.
Hospitality and leisure
Booking, membership and venue platforms built for seasonal load. We built the first version of an adjustable booking platform serving nightlife, festival and leisure venues, then wrote the cloud migration plan and ran the move onto AWS.
EdTech and learning
Search and discovery over teaching material, where relevance is the product rather than a feature on top of it. We put an engineer on the search and discovery team of a German ed-tech platform whose teachers work from a large, curated library of vetted materials, and built the AI tagging and embeddings under it.
Real estate
We set up the QA workflow, the tailored test-case system and the automation behind a Japanese property platform where agents manage their offers and buyers negotiate on them.
Healthcare
A US consumer home health monitoring platform that kept going down. We stabilized it on AWS, .NET and React, brought its cloud operating costs down, and stayed on as the team that runs it.
E-commerce
Storefronts on both sides of the business, B2B and B2C, wired into the ERP behind them. One European manufacturer sells across seven EU countries with a catalogue past 10,000 products, which its old systems could not serve at an acceptable level of performance.
Name the outcome you want us to own, and we will tell you what it takes
The first call is about the outcome, the constraints and how you would measure it, and it is not a qualifier. It can end with us saying the model is wrong for you: a dedicated team you steer, one senior hire instead of a team, or scoping before anything else.
09Delivery
How a managed team gets built and run
The stages below name what lands on your side and what each one needs from you, because delegating delivery only works when that is explicit from the start. Stage one is the one that decides the engagement: an outcome nobody has written down cannot be handed to anyone.
- Discovery and scopingWe settle the outcome, the constraints and what done looks like, written as acceptance criteria rather than a wish list. Missing that is the first of seven common mistakes we see in a requirements spec.You getA written scope with acceptance criteria, the team shape it needs, and a delivery plan with dates in itFrom youThe business goal, the constraints, and whoever knows the current system best
- Team design and staffingWe propose the roles the work needs and name the delivery lead who will be accountable for it. You interview anyone you want to before they join.You getA named team, a named delivery lead, and the contracts and NDAs signed before anyone startsFrom youTime to meet the people we propose, and a decision on each
- OnboardingThe team is briefed on your product, your tools and your workflow and set up in your environment, so the first sprint produces work rather than questions.You getA working environment, the first week's tasks, and a written map of who owns which decisionFrom youAccess, and one person who can answer questions in the first fortnight
- DeliveryThe team runs its own sprint cadence under our delivery lead, with QA inside each sprint rather than at the end of a phase.You getWorking, tested software every sprint, and a written status short enough to read between meetingsFrom youThe decisions a sprint needs, inside the week it needs them
- Scaling, review and handoverRoles are added and dropped as the phase changes, so you carry the capacity this month needs rather than the one the first month needed.You getA team matched to the phase you are in, and a review against the measures you setFrom youThe measures, and an honest call when the phase has changed
10Client voices
Our clients say
Up until a year and a half ago, I handled all the development and support of our application myself and I needed help. I brought in Artelogic, and it was one of the best business decisions I’ve ever made.
Single point of contact. Very clear in communications and finding solutions as a team. Flexible when requirements changed. They deliver in a highly professional way while being in a volatile and insecure situation.
Artelogic actually launched the site a week early, so we would have enough time to go over it, and make some minor tweaks. All we can ask for from a development team is to do exactly what we want, on time and on budget. This is what Artelogic did, for every little feature we wanted. The cost remained the same, so there was no extra charge for my pickiness.
With the newly programmed function, we were finally able to calculate the correct price within the form. Results were delivered quickly and to our complete satisfaction. Their service was always professional, and they always checked to make sure everything was okay.
11Case studies
Our case studies
Two of the quotes above say Artelogic, which is the name unicrew traded under until the rebrand, and every one of them opens its own review on Clutch. Below are three engagements where the delivery was ours to run: a decade-old platform taken over from another vendor, a product built from start to finish, and a live system refactored underneath the customers using it.
See all case studies- SaaSAWS costs down 30%+ for a US B2B SaaS platformunicrew became the programming team for a B2B SaaS platform that had run for over a decade, streamlined how it used AWS and Heroku, and sped up rollouts.30%+Lower AWS costs
- HospitalityA salon booking platform doing 200-300 bookings per vendor a month (Lookgood)unicrew built Lookgood's salon booking platform from start to finish, with real-time availability, SMS reminders, and scheduling that respects shared equipment.200-300Bookings per vendor each month
SaaSWaiverKing: Software Development for Waiver Form CreatorWaiverKing is a document management business serving primarily the health and fitness industries. The platform is partnered with MindBody Online, one of the largest business-systems providers for gyms and yoga studios.Weeks to hoursTime for an update to reach live
12Questions
More about managed teams with unicrew
Once the model is settled, a managed engagement turns into a contracting question: who is accountable, what you own, and what happens when it stops.
A managed development team is one unicrew builds, staffs and runs for a single client, with one named unicrew delivery lead accountable for the plan, the cadence, the quality bar and the reporting against measures the client sets. Cross-functional means analysis, design, engineering, ISTQB-certified QA and DevOps all sit inside it, so an outcome we are accountable for never waits on a role you have to supply. The team works only on your product, on your tools. It fits when the outcome is clear and nobody on your side has the week-to-week capacity to run another team.
By who is accountable for delivery. Here that is us: our delivery lead owns the plan and answers for the outcome. In a dedicated development team it is you, while we own staffing, seniority and quality. Staff augmentation sits one step further out again, individual engineers under your direct management filling a named skill gap. Plenty of clients run a mix, keeping core product work in a team they direct and handing contained outcomes such as migrations, integrations and internal tools to a managed team.
It turns on the size and shape of the team, so we scope it with you rather than publish a headline price that would be wrong for most engagements. The drivers are the roles the work needs (a delivery lead, analysts, engineers, QA, DevOps, design), the seniority mix, and how long you need the capacity. What we publish is how we bill, not a rate: a managed team is team extension, billed monthly per team member, with nothing charged separately for sourcing, vetting or placing an engineer. Discovery produces the team shape and the number before you commit budget.
Most engagements start within two to four weeks. The engineers are unicrew employees working from Ukraine, Poland, Estonia and the UK rather than a subcontractor chain, so staffing a team means assigning people we already have; where the work needs a skill the bench does not carry, we recruit for it and you interview the candidates before anyone joins. How long it then lasts is not fixed at signature: discovery produces the dates, and the engagement is reviewed against the measures you set rather than against a term.
Yes. Two examples, both takeovers. For a US B2B SaaS company we became the full programming team on a platform that had been live more than a decade, through a transition period the client describes as smooth, and cut its AWS costs by 30% or more. On a B2B CRM serving manufacturers and wholesale distributors we mapped dependencies, critical services and bottlenecks before moving anything, then migrated it onto Microsoft Azure with data integrity checks and backup protocols in place. That mapping happens in discovery, because it is where schedule risk actually lives.
A delivery lead or project manager who owns deadlines, budget and requirements; front-end, back-end and full-stack developers; a UX/UI designer; a QA engineer who tests for bugs and usability before release; a DevOps engineer who automates CI/CD and manages infrastructure; and a business analyst who turns stakeholder requirements into technical specifications. The exact mix follows the phase, so a build-heavy stretch and a stabilization stretch do not carry the same roles.
Your contract decides it, and it is signed before anyone gets access rather than argued about at the end. The agreement and the NDAs set out who owns the code, the documentation and everything derived from them, and how it reaches you if the engagement stops. Read those clauses before you commit, with us and with anyone else you are weighing.
Every engagement runs under our ISO 27001:2022 and ISO 9001:2015 certifications, renewed through a multi-stage audit with Quay Audit UK, with GDPR and NIS2 obligations and the NDAs settled in the contract before access is granted. We do not hold SOC 2. If security is a first-order concern, put four questions to us and to everyone else on your list: which country the code and the data sit in and who has reach into them, how secrets are handled, what happens on an incident, and what the rules are for AI tools on your code.
Five things. They come from our own guide to managed delivery vs team extension, which is the point: it is fair to hold us to a list we published. Ask for a shared backlog with clear acceptance criteria. Ask for decision records covering architecture and trade-offs, so nobody has to reconstruct in year two why something was built that way. Ask to be measured on delivery outcomes rather than hours burned. Ask for an explicit AI usage policy with mandatory human review. And ask for a clean handover plan from day one: documentation, runbooks and an ownership map. The failure mode of this model is the black box, and each of the five is a way of prising it open.
When you reprioritize weekly, because we would be optimizing hard against a target that keeps moving, and a dedicated team you steer yourself is the better buy. When the work is core intellectual property you intend to staff and own internally. And when you cannot yet say what done looks like, in which case the honest first step is scoping rather than a team. If the real need is one senior hire instead of a team, we will tell you that too. A brief with no outcome in it, only a count of engineers and a rate, gives nobody anything to be accountable for, and we say no to those.
