UX Consulting and Audit with findings that guide your next product changes.

We deliver a UX audit report and stakeholder presentation, with recommended priorities for the selected journeys. The scope names the evidence and evaluation criteria used.

Your decision owner accepts the assessment and chooses the next changes. Implementation can be undertaken by your team or commissioned from us under a separately agreed scope.

Heuristic evaluation is an expert review against usability principles, such as Nielsen's ten usability heuristics. A UX audit is the assessment engagement, which can combine that review with other selected evidence and methods.

A focused heuristic evaluation can assess a defined flow. A wider audit can include analytics, independent user testing, accessibility and competitive benchmarking. We choose the combination around the decision you need to make; each method supports a different kind of finding.

A UX consultant assesses the experience and recommends what to change and why. A UX designer develops the interface flows, screens and specifications for the agreed direction.

Our consulting output is a findings report with recommended priorities. UI/UX design services produce the interface itself. You can commission assessment before choosing the changes, or commission design when the direction is already settled.

UX research gathers evidence about users' needs, behavior and expectations. UX consulting applies user evidence and evaluation criteria to recommendations for the product decision you are making.

Research can be part of the consulting scope when existing evidence does not answer the review question. We agree the interviews or usability testing required and explain how their findings inform the recommendations. Both purchases need a clear question and a plan for using the findings.

We quote a UX audit against the agreed journeys, methods and report outputs. There is no minimum engagement period.

Cost depends on:

• The flows, screens and user roles to assess.
• The available evidence and any participant recruitment or research required.
• Accessibility criteria and competitive benchmarking included.
• The reporting and stakeholder review work.

Fixed price is outcome based and quoted per project. Time and materials is billed hourly and quoted per project; team extension is billed monthly per team member. Implementation has its own agreed scope.

Audit completion depends on the journeys, evidence and research included. We estimate the schedule for the agreed assessment, including participant recruitment and stakeholder reviews where required. Our UX audit checklist explains the review dimensions that inform that scope.

Most engagements start within two to four weeks. That is a typical start window, separate from the audit's completion schedule. Any implementation is planned after its scope is chosen.

We consider your existing framework, design system and integration constraints when preparing recommendations. Your technical contact helps assess implementation effort and identifies changes that need further engineering review.

Our warehouse-application implementation followed a client's supplied style guide and UX concepts, including Angular components and REST backend integration. That is implementation experience, separate from a UX audit result. The assessment records how your current components affect the recommended changes.

We select UX audit methods around the assessment questions and available evidence.

• Heuristic evaluation against Nielsen's usability heuristics.
• Analytics and conversion funnel review.
• Independent usability testing and user interviews.
• Scoped accessibility review against WCAG 2.1/2.2 criteria.
• Information architecture, journey mapping and competitive benchmarking.

An NDA precedes diagnostic access. We agree read-only, least-privilege permissions with your technical contact; recordings and production data are used only within the authorized assessment scope.

The UX audit report is the written record of the agreed assessment and its recommended priorities. It separates the evidence from our interpretation so stakeholders can review the reasoning.

The report covers:

• The journeys, methods and criteria assessed.
• Findings with their supporting evidence and relevant usability or accessibility references.
• Recommended actions and the basis for prioritizing them.

A stakeholder deck presents the proposed solutions and expected impact. Your decision owner reviews those expectations and chooses the implementation steps.

Compare the evidence selected, the report outputs and responsibility for acting on the findings. Before you commission us, we define:

• Which journeys and criteria the review covers.
• How user evidence is gathered, including participant profiles where testing is included.
• How recommendations are prioritized and reviewed with your technical team.
• Who accepts the report and chooses implementation.

Our school-meal catering app assessment delivered usability reports with recommendations for identified issues and a stakeholder deck. We define those outputs and responsibilities in your assessment scope.

A UX audit fits a live app or site when you want an outside assessment to decide what to improve. We agree the journeys, evidence and evaluation criteria with the person who will review the findings and decide on changes.

For a pre-build concept, a design sprint tests the direction. When the interface change is already agreed, UI/UX design produces the screens and specifications. Implementation follows its own scope and acceptance decision.

Run a UX audit when a product decision or change warrants a fresh assessment. The review frequency follows the questions you need to answer and the evidence available.

Useful triggers include new user journeys, a substantial redesign, changed user feedback or a need to reassess accessibility. A focused review can examine the affected flows. Our UX audit checklist helps define the review dimensions; the scope sets the work for your decision.