QA Consulting and Software Quality Audit whose findings you own, whoever closes them.
We provide QA consulting and software quality audits for teams planning their next stage of development. We assess your testing process, coverage and tooling, then give you prioritized findings and a roadmap your engineers can execute.
- 120+Projects delivered across 12 countries since 2012
- 100+Senior in-house engineers, six countries
- 5.0Unified rating across 61 client reviews on Clutch
- ISTQBISTQB-certified QA engineers
- ISO 9001Certified quality management, audited by Quay Audit UK
01Overview
An independent assessment of your software QA
We scope the QA assessment around the product decision you need to make. Your team supplies the agreed testing artifacts and explains how releases work; we use that evidence to assess the selected quality practices.
- Assessment and implementation are separateThe audit is a complete engagement. You can implement its findings with your own team or commission further work with us.
- Priorities reflect product riskWe agree which failures matter to your business and assess the test evidence against that risk. Each finding explains its priority and the effort to address it.
- Read-only access, under NDAWe agree NDA terms and the read-only, least-privilege access needed for the assessment with your technical contact before work starts.
- When testing is the next stepFull-cycle QA runs testing, test automation engineers the selected suites, and AI QA and evals evaluates model and agent features.
02Proof
Independent review and usable QA artifacts
For an audit decision, assess the QA evidence behind a project result and how your team would use it.
- Open Room Inc.: independent QA for an in-house productOpen Room brought us into its Forest real estate platform for an impartial assessment of the QA roadmap. The engagement delivered a QA workflow, tailored Test Cases System, TestCafe automation, documentation and a Testing Roadmap. CTO Jonathan Muller described its effect on releases in November 2023.Less timeto release, in their CTO's words: "our releases took less time and were less stressful"
- Code we wrote, read by somebody elseWe reviewed and audited Booked It's existing system before refactoring its booking platform into Laravel modules. In April 2022, CEO Brad Nobbs also reported an outside review of our code: "We have had the code audited by a 3rd party who was extremely complimentary of the work."600+businesses using the booking platform
- JewelCandle: QA across connected commerce systemsJewelCandle's integration programme connected Shopify storefronts, Microsoft Dynamics ERP, an AWS product information system and custom middleware. Our QA engineers ran automation, load and stress testing, and developed the Test Plan and Test Cases for the client's own QA process.10,000-plusproducts manufactured, sold across seven EU countries
03Compare
Choose the assessment that answers your quality question
Choose by the independence and expertise needed to interpret your testing evidence. Wider architecture or business technology questions fit technology advisory.
| An independent auditunicrew | Reviewing yourselvesInternal | A tool-led assessmentScan |
|---|---|---|
| Best forAn independent assessment of QA process, coverage and priorities across an agreed product scope. | Best forA team with the evidence, expertise and independence to assess its own quality practices. | Best forA defined check of coverage, static analysis findings or known vulnerabilities. |
| Works best withAn agreed assessment question, access to the selected evidence and people who can explain the product's risks. | Works best withReviewers with time to examine the evidence and authority to prioritize the changes. | Works best withConfigured checks and someone who can interpret the results against product risks. |
| You end up owningDocumented findings, the reasoning behind their priority and a QA roadmap your team can execute. | You end up owningYour team's assessment and the action plan it defines from the review. | You end up owningThe tool's report and your interpretation of what its checks cover. |
Quick self-check
Tick what is true for you. The read-out updates as you go.
0 of 4 true
Discuss the next quality decision
Use the discussion to clarify whether you need assessment or implementation. For an agreed delivery plan, test automation develops the suites and full-cycle QA runs the testing.
Talk it throughDefine a focused assessment
Start with the specific question behind your answer. We can scope the assessment around one product, team or release path and agree the evidence needed to examine it.
Talk it throughReview the process and its evidence
Discuss how your documented testing process compares with release records, test cases and defect history. That defines the practices to examine and the findings the assessment should produce.
Book a discovery callAgree the scope and audience
Identify which products and teams the assessment should cover, and who will use the findings. We agree the deliverables around that decision before work starts.
Book a discovery callPlan the assessment and follow-through
Scope an independent QA assessment with the people who will act on its findings. The roadmap supports your implementation decision; further delivery with us is agreed separately.
Start with scopeWe write every audit finding so your own team can act on it. Each one is specific enough for your engineers to start on the next day, whether they close it or we do.
Ihor PrudyvusDelivery Director, unicrew04Capabilities
What a quality audit examines
We agree which parts of your quality process to assess. The scope can include the following areas, with findings based on the artifacts and practices selected for review.
- Test coverage assessment
Test strategy and coverage
Risk against what is testedWe compare test cases and coverage evidence with the product paths you identify as critical. The findings show where testing priorities should change.
- Test automation assessment
Test automation readiness
What to automate nextWe review the selected suites, their reliability and maintenance needs. The assessment informs what to automate next, which tests to improve and where manual testing remains useful.
- Release process audit
Release gates and CI/CD discipline
Version control and deploymentWe examine release criteria alongside pipeline runs and release records. Version control, automated tests and deployment automation provide evidence for how those criteria operate in practice.
- Performance and load test review
Performance and load coverage
Under real trafficWe review the selected performance, load and stress test scenarios against expected usage. The findings distinguish existing test evidence from the further testing your release decision needs.
- Security process review
Security and compliance checks
Claimed, or actually checkedWe review the security checks and compliance evidence selected for the assessment, including application data protection. Dedicated security testing is scoped as a separate engagement.
- User-facing test coverage
Usability and accessibility coverage
Design problem or defectWe examine test evidence for user-facing behavior and accessibility requirements. A dedicated review of design, user testing or WCAG accessibility requirements belongs in UX consulting and audit.
- AI and LLM test coverage audit
AI feature evaluation
Output is not deterministicFor model or agent features in scope, we examine what the existing tests evaluate and identify evaluation needs. Building and running the model evaluation is a separate specialist engagement.
- Defect management audit
Defect management and QA documentation
Found, triaged, owned, closedWe trace how defects are reported, prioritized, assigned and closed. QA workflows, tailored test cases and documentation make that process available for review and guide the changes your team will implement.
05Trust
Findings, an implementation roadmap and optional verification
Acceptance criteria and any optional re-audit are agreed for the engagement.
- RankedEvery gap scored on risk against effortso a finding you disagree with can be argued on its evidence
- Yours to runA prioritized QA roadmapwritten for your own team to execute, not written to require us
- Re-auditThe same findings checked after the changes shipan optional check of agreed findings after your changes ship
06Stack
Assessment within your existing stack and tooling
We agree which testing artifacts and tools to examine within your existing setup. The assessment connects their results with the product risks in scope.
JavaScript
TypeScript
PHP
Yii2
Laravel
MySQL
AWS
Shopify- Microsoft Dynamics
TestCafe07Engagement
How you engage us on an audit
Choose the breadth of assessment that answers your quality question, with implementation a separate decision after the findings.
The audit, then it is yours
Report onlyAn independent assessment with prioritized findings, a QA roadmap and a handover session. You can commission the audit alone. There is no minimum engagement period.
- Best when
- You need an outside assessment of the selected quality practices
- You pay
- Outcome based, quoted per project
- Typical start
- Two to four weeks
A focused read on one path
Single pathAssess one product, team or release path against a defined question. We agree the evidence and output around that focused scope.
- Best when
- The assessment question concerns one release path
- You pay
- Billed hourly, quoted per project
- Typical start
- Two to four weeks
The audit, then the fix with us
Then deliveryCommission QA delivery under a separate implementation agreement. We define the team, responsibilities and work needed to address the selected findings.
- Best when
- You want unicrew to implement the agreed QA improvements
- You pay
- Billed monthly, per team member
- Typical start
- Two to four weeks
A re-audit is a different job from a first read
A re-audit checks agreed findings after changes have shipped. We define which findings to verify and what evidence will demonstrate closure. If you already have an implementation plan, discuss the QA work it requires.
08Industries
Quality decisions within your industry workflows
We scope the quality review around the workflows your software supports and the consequences of a failure. Industry requirements guide which evidence to examine.
Logistics and transportation
Assess coverage and release criteria for operational workflows, including order management and finished-vehicle logistics. Your operational priorities define which paths need review.
Hospitality and leisure
Booking and ticketing workflows connect availability with the ability to complete a transaction. Our booking-platform work included a system review before refactoring; the client later commissioned an outside code audit.
Real estate
Review the QA process alongside an in-house development team. Our independent real estate QA engagement delivered tailored test cases, documentation and a Testing Roadmap.
E-commerce
Review test evidence across storefront and business-system integrations. Our commerce integration work included automation, load and stress testing around Shopify, Microsoft Dynamics ERP and custom middleware.
Financial services
Assess user-facing test coverage and release criteria for the corporate websites in scope. The review connects accessibility requirements with the evidence used to accept a release.
Healthcare
For home health monitoring software, assess the selected test coverage and QA documentation against product risks. Agree the applicable requirements and evidence before the review.
Scope your software quality audit
Share your product, current test cases and the release decision you want to support. We discuss the assessment question and the artifacts needed to define its scope.
What happens after you contact us
- We reply within one business dayWe respond to your enquiry about the proposed QA assessment.
- A call about what you ship and what you already testWe discuss the product and release practices you want assessed.
- A written audit scope, before anything startsReview the assessment question, proposed deliverables and agreed access and NDA terms.
- You decide, with no pressureReview the proposed scope and choose how to proceed. Most engagements start within two to four weeks.
09Delivery
How a QA audit works
A QA audit moves from an agreed assessment question to documented findings and a handover.
- Scope and accessWe agree the assessment question, deliverables and acceptance criteria. You identify the products and teams involved, then agree NDA terms and read-only, least-privilege access to the selected artifacts.You getA written audit scope, the question it answers, and the access list.
- Assessment of how you test todayWe review the agreed evidence to understand how testing operates. Your team provides the selected test cases and release records, with the relevant people available to explain the workflow.You getA written picture of how testing actually runs today, with the strengths named as well as the gaps.
- Analysis and prioritizationWe prioritize the findings by product risk and the effort to address them, recording the reasoning. You explain the business consequences of failures and review the priorities with us.You getA risk-and-effort ranking of every finding, with the reasoning behind each position.
- Findings and roadmapWe sequence the agreed QA improvements around their dependencies and priorities. You provide the release calendar and existing commitments so the roadmap fits your development plans.You getA prioritized QA roadmap, plus the automation and manual split behind it.
- Handover and re-auditWe review the findings and roadmap with the people who will implement them. Your team confirms how it will use the plan; any re-audit is agreed as an optional check after changes ship.You getA working session, and an optional re-audit against the same findings after the changes ship.
10Client voices
Our clients say
Our platform has been refactored to Laravel ensuring the code base is more stable, easier to maintain and easier to add new features. Their professionalism and quality of work have stood out in the partnership. We have had the code audited by a 3rd party who was extremely complimentary of the work.
Artelogic’s work had a very positive impact on our team’s morale. As our development quality was improving, our engineers were more confident in what they were doing, allowing them to work faster and with more confidence. As a result, our releases took less time and were less stressful.
They’re a highly ethical and well-managed organization. I was amazed by the CEO’s skill level and business acumen.
We were able to get the work completed in the expected time frame. There were little to no defects which was very nice because it allowed us to release and move on to our next project without having to back peddle. They were very accessible and took the time to understand our needs. They truly felt like part of the team.
We have had six out of seven on time and on budget project executions. Each engagement was a minimum of six months of effort. They had a flexibility and willingness to adapt their processes to match my requirements both on communication and the development processes. I never had a problem with any of their code from a code quality perspective.
11Case studies
Our case studies
These engineering engagements show automated testing, release improvements and QA across connected systems. Older client reviews use our former name, Artelogic.
See all case studies
SaaSWaiverKing: Software Development for Waiver Form CreatorWaiverKing is a document management business serving primarily the health and fitness industries. The platform is partnered with MindBody Online, one of the largest business-systems providers for gyms and yoga studios.Weeks to hoursTime for an update to reach live
eCommerceEcommerce software development for JewelCandleJewelCandle, a mid-size European manufacturer of scented products, sells across seven EU countries (B2B and B2C) via online shops.10,000-plusProducts manufactured
HospitalityHighly Adjustable Platform for entertainment industriesunicrew developed a platform for Booked It that enhanced the customer experience for nightclub, entertainment center, and festival goers.600+Businesses using the platform
12Questions
QA consulting and quality audit questions
You receive a findings report, a prioritized QA roadmap and a working session to review both with your team.
The report records the evidence reviewed, the findings and the reasoning behind their priorities within the agreed scope. The roadmap sets out the proposed improvements for your team to implement.
New workflows, test cases or automation are implementation deliverables agreed separately from this audit. Our independent QA engagement for a real estate platform included those artifacts.
We assess the agreed QA practices against your product risks, requirements and release criteria.
Test cases, defect records and pipeline results provide evidence of how those practices operate. Your team explains the consequences of a failure; we use that context to prioritize findings and record the reasoning for your review.
Our QA consulting services provide an independent software quality audit, prioritized findings and a roadmap. The first purchase is assessment and advice.
Full-cycle software testing and QA runs testing across releases. QA and test automation builds and maintains automated suites. Either implementation service can follow the audit under a separate agreement.
We quote the QA audit after agreeing its scope and deliverables. The products, practices and artifacts to assess determine the work involved.
The engagement options use these billing models:
- A scoped audit: fixed price, outcome based, quoted per project.
- A focused assessment: time and materials, billed hourly, quoted per project.
- Separately agreed ongoing delivery: team extension, billed monthly per team member.
We agree the audit duration when we define the assessment scope, access and deliverables.
The schedule accounts for the artifacts to review and your team's availability to explain them. Most engagements start within two to four weeks; the audit's completion date is agreed for its scope.
No. We assess selected artifacts within your existing tooling, with compatibility and access agreed before work starts.
Relevant evidence can come from release automation and automated tests or from testing across connected storefront, ERP and middleware systems. Any recommended tooling change belongs in the findings, with its reason explained.
A quality audit is useful when a product decision needs an independent view of your testing process and priorities.
A launch, platform change, new integration or growth can change the coverage and release evidence you need. The assessment identifies the QA improvements relevant to that next stage. For a wider architecture or business technology review, discuss technology consulting and advisory.
Yes, we can assess QA processes and documentation relevant to your intended ISO certification within an agreed preparation scope. Certification is determined through the applicable certification process, separately from our QA assessment.
unicrew is ISO 27001:2022 and ISO 9001:2015 certified, renewed through a multi-stage audit with Quay Audit UK. These are our organizational certifications; the work we agree with you supports preparation for your own assessment.
We agree the tools and techniques to assess from the testing artifacts your team uses and the quality question in scope.
The review can include:
- Automated test suites, such as TestCafe, Selenium or TestNG.
- Performance and load test scenarios and results.
- Security checks and the requirements they examine.
- Build and deployment pipeline records.
- Exploratory testing, test case management and usability evidence.
Our independent real estate QA work included TestCafe automation and a tailored Test Cases System, alongside QA documentation and a Testing Roadmap.
Compare the assessment scope, the evidence behind the findings and the responsibilities for acting on them.
With unicrew, you agree the artifacts to review, deliverables and acceptance criteria before work starts. Findings explain their priority, and the roadmap is written for your team to execute. Implementation and any re-audit are separate choices.
unicrew has ISTQB-certified QA engineers, with the QA assignment agreed for your engagement.
We can take on QA delivery under a separate implementation agreement. Your own team can also execute the audit roadmap.
The selected work may be full-cycle software testing and QA, QA and test automation or AI QA and LLM evaluation. We agree its scope and responsibilities before it starts. An optional re-audit can verify agreed findings after the changes ship.