IMPORTANT NOTICE!
At unicrew, we don’t just talk about security and quality – we live by them. We are thrilled to share a major milestone that reaffirms this commitment: the successful renewal of our ISO 27001:2022 (Information Security Management) and ISO 9001:2015 (Quality Management) certifications.
This isn’t just about hanging two new plaques on the wall. This renewal is the culmination of meticulous work, continuous improvement, and a deep-seated organizational philosophy that places our clients’ trust and satisfaction above all else.
The Audited Difference: Why Our ISO Certificates Are Trustworthy
In today’s fast-paced digital world, certificates can sometimes feel like mere formalities. However, an ISO certification, when properly audited, is the gold standard of management systems.
Our certificates are issued by Quay Audit UK Ltd, a globally recognized and accredited certification body. This is crucial because a certificate is only as trustworthy as the body that issues it.
Why are these certificates trustworthy?
- Impartiality: Quay Audit UK Ltd must operate with absolute impartiality. Their auditors are third-party experts, meaning they have no vested interest in the outcome, ensuring an honest and objective assessment of our management systems.
- Accreditation: They are accredited by internationally recognized accreditation bodies, which confirms that the certification process itself meets the highest global benchmarks for competence and integrity.
- Rigorous Auditor Requirements: The auditors assigned to unicrew are not generalists. They must have domain-specific expertise, comprehensive knowledge of ISO standards, and documented auditing experience. This ensures they can truly challenge and test the effectiveness of our systems.
Behind the Scenes: The Journey of the Audit
The renewal process is not a simple review – it’s an exhaustive, multi-stage audit. Think of it as opening our operational ‘engine room’ to a thorough, critical inspection.
The Audit Process:
- Stage 1: Documentation Review: The auditors began by scrutinizing all our policies, procedures, risk assessments, and internal controls (e.g., our security incident response plan and quality control workflows) to ensure compliance with all clauses of ISO 27001:2022 and ISO 9001:2015.
- Stage 2: On-Site (or Remote) Assessment: This is where the rubber meets the road. Auditors conducted detailed interviews with teams across unicrew – from IT and HR to Operations and Senior Management. They sampled data, traced specific processes (e.g., how a new employee is onboarded, how sensitive data is encrypted, or how a client complaint is resolved), and tested controls to verify that what we documented is what we actually practice.
- The Focus:
- For ISO 27001:2022: The focus was on our Information Security Management System (ISMS). This included testing our resilience against cyber threats, confirming access controls, verifying business continuity planning, and ensuring continuous monitoring of security risks.
- For ISO 9001:2015: The focus was on our commitment to Quality Management. This involved verifying how we identify customer requirements, measure performance, manage non-conformities, and, most importantly, commit to a cycle of continual improvement.
A Pledge to Our Clients
The successful renewal validates our proactive governance and operational excellence. For our clients, these dual certifications translate into a powerful pledge:
| ISO Standard | Core Commitment to You | Benefit |
| ISO 27001:2022 | Robust framework for managing information security risks. | Data Trust: Your sensitive information is protected by internationally recognized security controls for confidentiality, integrity, and availability. |
| ISO 9001:2015 | Commitment to consistency, customer satisfaction, and process improvement. | Service Excellence: You receive services that are delivered efficiently, consistently, and with a focus on meeting and exceeding your quality expectations. |
Tural Mamedov, CEO at unicrew, reflected on the significance of this achievement:
“Renewing our ISO 27001:2022 and ISO 9001:2015 certifications is a testament to unicrew’s unwavering commitment to excellence, security, and quality in everything we do. These certifications, confirmed by Quay Audit UK Ltd, validate our robust management systems and our commitment to delivering secure, high-quality services to our global clientele. It reinforces our promise to operate with the highest levels of integrity and reliability, ensuring our clients can always trust in unicrew.”
This is more than compliance; it is the core of how we operate. We are proud of our entire team for embracing these standards and making them the foundation of our daily work.
Thank you for trusting unicrew. We are excited to continue this journey of excellence with you.
