Privacy Policy

Last Updated: January 5, 2026

1. Introduction

This Privacy Policy explains how Artelogic OÜ (trading as unicrew) (“we”, “us”, “our”) collects, uses, and protects your personal data. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR).

This policy applies to visitors to our website and clients who use our services.

2. Data Controller

Artelogic OÜ (trading as unicrew)
Registry code: 16127919
Registered address: Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 13, 10151, Estonia
Email: info@unicrew.com

3. Information We Collect

We collect personal data to provide our services and improve our website. This includes:

Information you give us: When you submit inquiries via our contact form or email us, we collect your full name, email address, phone number, location, and the content of your communication.
Business Cooperation Data: Information regarding products, services, or technical specifications necessary for our mutual collaboration or contracts.
Technical Data (Automatically Collected): When you visit our website, we automatically collect technical information, including your IP address, browser type and version, operating system, visit duration, pages visited, and the source/medium of your visit.

4. Legal Basis for Processing

Under the UK and EU GDPR, we must have a legal basis to process your data. We rely on the following:

Contractual Necessity (Art. 6(1)(b)): To perform our contract with you or take steps at your request prior to entering a contract (e.g., responding to a quote request).
Legitimate Interests (Art. 6(1)(f)): For ensuring the security of our website, analyzing technical usage data to improve our services, and maintaining business records. We balance this against your rights.
Consent (Art. 6(1)(a)): For non-essential cookies, marketing tracking, and newsletters. You may withdraw this consent at any time
Legal Obligation (Art. 6(1)(c)): To comply with legal or regulatory requirements (e.g., tax and accounting laws).

5. Cookies and Analytics

Our website uses cookies to enhance user experience and analyze traffic.5.1 Cookie Consent

Strictly necessary cookies (required for the site to work) are set based on our legitimate interest. Marketing and Analytical cookies are only set if you explicitly consent via our Cookie Banner.

5.2 Google Analytics

We use Google Analytics, a service by Google, Inc., to analyze website usage.

Data Processed: IP address (anonymized), usage metrics, and session data.
Location: Data is transmitted to and stored by Google on servers in the United States.
Safeguards: We have entered into a Data Processing Agreement with Google, which relies on the EU-US Data Privacy Framework and Standard Contractual Clauses (SCCs) to ensure your data remains protected when transferred to the US.

5.3 HubSpot

We use HubSpot for online marketing, email automation, and contact management.

Data Processed: Contact form submissions, email engagement (open rates/clicks), and website activity.
Location: Data is stored on HubSpot servers, primarily in the United States.
Safeguards: Transfers to HubSpot are protected by Standard Contractual Clauses (SCCs) and their participation in the Data Privacy Framework.

5. Recipients / processors

We may share personal data with service providers who help us operate our website and business (hosting/CDN, website maintenance, email and communications tools, analytics providers, CRM/marketing tools), under contracts requiring appropriate security and confidentiality.

6. International Data Transfers

Because we use service providers like Google and HubSpot, your personal data may be transferred to, and stored at destinations outside the UK and the European Economic Area (EEA), specifically the United States.

We rely on the EU-U.S. Data Privacy Framework (where applicable) and/or Standard Contractual Clauses / UK IDTA for transfers to the US.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for.

Client Data (Financial/Contracts): Retained for 7 years after the end of the financial year to comply with the Estonian Accounting Act and relevant UK tax standards.
Marketing Data: Retained until you withdraw consent or unsubscribe.
Contact Inquiries: Retained for 5 years to reference past communications for business continuity.

8. Your Rights

Under the UK and EU GDPR, you have the following rights regarding your data:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Request corrections to inaccurate or incomplete data.

Right to Erasure (“Right to be Forgotten”): Request deletion of your data where there is no good reason for us to continue processing it.

Right to Restrict Processing: Ask us to suspend the processing of your data.

Right to Object: Object to processing based on legitimate interests or direct marketing.

Right to Data Portability: Request transfer of your data to you or a third party.

Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time.

Right to Lodge a Complaint If you believe we have violated your privacy rights, you have the right to lodge a complaint with a supervisory authority:

In Estonia: The Data Protection Inspectorate (AKI) (www.aki.ee).
In the UK: Information Commissioner’s Office (ICO) (www.ico.org.uk).
In the EU: Your local Data Protection Authority.

9. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If we discover such data has been collected without parental consent, we will delete it immediately.10. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated revision date.11. Contact Us

If you have questions about this policy or wish to exercise your rights, please contact our Support Team:

Email: info@unicrew.com

Address: Artelogic OÜ, Tallinn, Narva mnt 13, 10151, Estonia